Teller/Banker (Castroville)

Security Service Federal Credit Union • Castroville, TX

11h

About The Position

As a Teller/Banker, you are often the first impression of the credit union for its members. You will become an expert and advocate for Security Service products and services, helping members reach their financial goals and building long-lasting relationships. You will promote checking and savings accounts, loans, credit cards, and insurance services, offering only products and services that meet members’ needs and contribute to their financial success.

You will support the credit union’s goals by meeting sales goals, identifying cross-selling opportunities, and educating members about available digital services. The role provides universal service and cross-training in both teller and banker functions. You may also perform other job-related duties that support the organization’s vision, purpose, and values.

Requirements

• High school diploma or equivalent.
• At least one year of direct banking experience, or two to three years of relevant experience in cash handling, customer service, and sales, or comparable skills.
• Customer-centric attitude focused on delivering great member experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills and a goal-driven mindset.
• Proficiency with computer software, including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills, with the ability to focus in a fast-paced environment.
• Ability to maintain a flexible work schedule during normal business hours; the posting states employees never work Sundays.
• May be required to travel to and from other branch locations for work or training.
• At management discretion, may be required to complete federal registration as a Mortgage Loan Originator (MLO) within 180 days of request and, if registered, maintain active registration and comply with applicable S.A.F.E. Act requirements.
• If required to register as an MLO, must pass background checks against the GSA Excluded Parties List, HUD Limited Denial of Participation List, and FHFA Suspended Counterparty Program list, and maintain the ability to pass subsequent checks and comply with their requirements.

Responsibilities

• Promote Security Service products and services, including checking and savings accounts, loans, credit cards, and insurance services, in ways that meet members’ needs and support their financial success.
• Build and nurture long-lasting relationships with members.
• Meet sales goals and proactively identify cross-selling opportunities.
• Educate members about available digital services.
• Provide universal service and perform both teller and banker functions after cross-training.
• Complete other job-related duties as needed to support the organization’s vision, purpose, and values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED