Teller/Banker (Utah County)

Security Service Federal Credit Union•Provo, UT

6d•Hybrid

About The Position

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members. You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you! Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

Requirements

High school diploma or equivalent.
Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
Customer-centric attitude focused on delivering great experiences to members while maintaining strict confidentiality.
Excellent interpersonal and communication skills with a goal-driven mindset.
Proficiency in computer software including Excel, Word, and Outlook.
Strong attention to detail.
Strong organizational skills.
Ability to focus in a fast-paced environment.
Able to maintain a flexible work schedule during normal business hours.
May be required to travel to and from other branch locations for work and/or training.

Responsibilities

Deliver the very first impression of the credit union to members.
Become an expert and champion of Security Service products and services.
Build and nurture long-lasting relationships by promoting checking and savings accounts, loans, credit cards, and insurance services.
Offer products and services that meet member needs and contribute to their financial success.
Meet sales goals.
Proactively identify cross-sell opportunities.
Educate members on digital services available to them.
Provide "universal" service and be cross-trained in both teller and banker functions.
Complete any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.
Complete federal registration as a Mortgage Loan Originator (MLO) if requested by management within 180 days.
Maintain active MLO registration and comply with all requirements of the S.A.F.E. Act.
Provide unique MLO identifier and ensure the Registry is updated with significant changes within 30 days.
Update employment and personal information in the Registry as required.
Pass background checks against GSA Excluded Parties List (EPL), HUD Limited Denial of Participation List (LDP List), and FHFA Suspended Counterparty Program (SCP) list if required to register as an MLO.
Maintain ability to pass any subsequent background checks against these lists and comply with all their requirements.