Teller/Banker (Rodd Field)

Security Service Federal Credit Union • Corpus Christi, TX

20d

About The Position

As a Teller/Banker, you are often the first impression members have of the credit union. You become an expert and champion of Security Service products and services, helping members reach their financial goals and building long-lasting relationships. You promote checking and savings accounts, loans, credit cards, and insurance services, offering only products and services that meet members’ needs and contribute to their financial success.

You support the credit union’s goals by meeting sales goals, proactively identifying cross-sell opportunities, and educating members about available digital services. You provide universal service and are cross-trained in teller and banker functions. The role may also include other job-related duties that support the organization’s vision, purpose, and values.

Requirements

• High school diploma or equivalent.
• At least one year of direct banking experience, or two to three years of relevant experience in cash handling, customer service, and sales, or comparable skills.
• Customer-centric attitude focused on delivering great member experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills.
• Goal-driven mindset.
• Proficiency in computer software including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to focus in a fast-paced environment.
• Ability to maintain a flexible work schedule during normal business hours.
• May be required to travel to and from other branch locations for work and/or training.
• If required to register as an MLO, successfully pass background checks against the GSA Excluded Parties List, HUD Limited Denial of Participation List, and FHFA Suspended Counterparty Program list; maintain the ability to pass subsequent checks and comply with applicable requirements.
• If required to register as an MLO, complete federal registration within 180 days of request, maintain active registration, provide a unique identifier, and keep Registry information updated as required.

Responsibilities

• Deliver a positive first impression and service experience to credit union members.
• Promote credit union products and services, including checking and savings accounts, loans, credit cards, and insurance services, based on members’ needs.
• Build and nurture long-lasting member relationships and help members reach their financial goals.
• Meet sales goals and proactively identify cross-sell opportunities.
• Educate members on available digital services.
• Provide universal service by performing both teller and banker functions.
• Perform other job-related duties that support the organization’s vision, purpose, and values.
• Travel to other branch locations for work and/or training if required.
• Complete and maintain federal MLO registration and related compliance requirements if required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED