Telesales Specialist - BioPharma

Mettler Toledo • Billerica, MA

1d

About The Position

Mettler Toledo is seeking an enthusiastic Telesales Representative to contribute to company growth by securing sales opportunities and developing customer relationships by phone and email. The role focuses on penetrating accounts with mid-to-high levels of potential and developing repeat revenue streams. The successful candidate communicates effectively, presents products and services, and closes sales.

The position supports the Process Analytics (PRO) product lines and service offerings. The specialist works with National and Regional Sales Managers to prioritize accounts, qualifies opportunities through ongoing customer dialogue, advances prospects through the sales cycle, and records telesales activity accurately. Additional business development and sales-support responsibilities may be assigned.

Mettler Toledo's Process Analytics division provides analytical measurement solutions for industrial manufacturing, including liquid process analytics, ultrapure water analytics, and gas process analytics. Applications include pH and dissolved oxygen measurement in biopharmaceutical and biotech fermentation, conductivity and pH measurement in chemical applications, and turbidity, CO2, and O2 measurement in beer production.

Requirements

• Strong desire to excel in a fast-paced sales environment.
• Excellent communication and interpersonal skills.
• Bachelor’s degree.
• Two to three years of sales experience.
• Ability to connect and communicate effectively with a variety of personality types.

Nice To Haves

• Engineering or technical sciences degree.
• Inbound or outbound call center and telesales experience.
• Experience selling to pharmaceutical, chemical, industrial biotechnology, semiconductor, or similar industries.

Responsibilities

• Execute telesales activities targeting key accounts, using professional selling skills and accurately managing and recording data.
• Manage outbound and inbound customer interactions to close sales opportunities and drive growth.
• Work with National and Regional Sales Managers to prioritize targets for telesales account penetration.
• Develop technical competence in Process Analytics (PRO) product lines and service offerings and communicate their value propositions by phone and email.
• Nurture target accounts and build relationships through ongoing, informative dialogue that qualifies opportunities and assesses their potential.
• Advance each opportunity to the next appropriate step in the sales cycle and ultimately close the sale.
• Support assigned business development initiatives, sales support, and other activities contributing to business growth.

Benefits

• Medical, dental, and vision coverage starting on the date of hire.
• 401(k) savings plan with company matching, starting on the date of hire.
• Tuition reimbursement and an educational matching gift program.
• Perks and discounts.
• Parental and caregiver leave programs.
• Paid time off.
• Flexible spending.
• Short- and long-term disability coverage.
• Basic life insurance.
• Business travel insurance.
• Employee Assistance Program.
• Domestic partner benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level