Biopharma Production Systems Specialist

Avantor•Boston, MA
•$86,250 - $146,913•Remote

About The Position

The Biopharma Production Systems Specialist (BPSS) supports customers bringing therapies to market through customer consultation, technical sales support, and business development for Avantor’s Biopharma Production hardware platforms and associated consumables. The role partners with the regional Biopharma Production team to develop and execute territory and account-based strategies that drive growth and achieve business objectives. This is a remote, field-based position supporting customers across the greater Boston/New England region and Canada. Candidates may reside anywhere in New England and must be able to travel regularly throughout the assigned geography. Travel is expected to average approximately 50%, with customer visits potentially occurring up to five days per week and occasional international travel as business needs require. The role is aligned to the Biopharma Production Business Unit and reports to the Regional Director of Biopharma Production Sales. The BPSS serves as a technical expert in biologics production, including upstream and downstream manufacturing and fill and finish. The position develops customer relationships and new business opportunities, manages qualified sales opportunities, provides technical product demonstrations and presentations, and contributes to product strategy, team learning, and sales process administration. The stated base salary range is $86,250.00–$146,912.50. The role is eligible for incentive compensation, with an expected target cash opportunity of $123,250.00–$209,875.00. Actual pay may vary based on relevant factors such as experience and eligible geographic location.

Requirements

  • Bachelor’s degree in Biology, Chemistry, Engineering, or a relevant life sciences concentration.
  • At least 5 years of experience in biopharmaceutical manufacturing, supplying technical products to the biopharma industry, or similar/relevant experience.
  • At least 1 year of experience in a sales role.
  • Full driver’s license.
  • Willingness and ability to travel to customer locations up to five days per week based on business and customer needs; travel averages approximately 50%, with occasional international travel as business needs require.
  • Strong knowledge of Microsoft Office applications, including PowerPoint, Excel, and Word.
  • Goal-oriented, self-motivated team player able to manage multiple priorities simultaneously.
  • Innovative mindset and ability to form effective growth strategies.
  • Ability to adapt in a fast-changing environment and work effectively under pressure.
  • Ability to work within a matrix organization to establish, maintain, and execute projects efficiently.
  • Strong public speaking and presentation abilities, particularly for complex subject matter.
  • Excellent written and verbal communication skills in English.
  • Strong collaboration across organizational functions and levels.

Nice To Haves

  • Master’s degree.
  • 6–8 years of experience in biopharmaceutical manufacturing or supplying technical products to the biopharma industry.
  • 3 years of experience in a sales role.

Responsibilities

  • Create and execute territory and account-based strategies to develop the sales pipeline, establish new customers, and exceed business goals for hardware platforms and associated consumables.
  • Lead management of qualified pipeline opportunities using the CRM platform and business intelligence tools.
  • Consult with customers, gather requirements, develop opportunity strategies and proposals, present Avantor’s value proposition, conduct technical product demonstrations, and negotiate contract terms and pricing.
  • Support opportunity nurturing and promotional activities, including technical presentations and applications development, to raise regional awareness and establish credibility with technical end-users.
  • Support post-sale customer satisfaction and sustained adoption of Biopharma Production hardware and consumables; contribute to customer relationship mapping to identify product and system end-users.
  • Partner with Product Management and Strategic Marketing to define commercial product strategies and monitor their success using CRM and business intelligence tools.
  • Promote continuous learning and information sharing across the team; support Sales Operations and Strategic Marketing in developing and delivering sales training.
  • Use the CRM system for consistent reporting and information exchange; track sales cycles, competitive position, forecasts, and win/loss results to inform business insights and refine sales strategy.
  • Participate in or lead other special projects and duties as assigned.

Benefits

  • Incentive compensation for this sales-incentive-eligible role; expected target cash opportunity is $123,250.00–$209,875.00.
  • Learning experiences intended to support career growth and success.
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