Telemarketer

GFI Digital•Louisville, KY

11d

About The Position

The Telemarketer supports a select team of Sales Representatives and aims to increase assigned representatives’ sales revenue and profit by 25%. The role includes prospecting new customers, identifying customer needs and opportunities, setting appointments for outside Sales Representatives, and tracking and maintaining account information in the Compass database. The Telemarketer conducts high-volume cold calling and research, participates in marketing efforts, and maintains account details such as competitor information, equipment, and lease end dates. The position also tracks calls and other activity, maintains forecasts and reports, and develops product knowledge and sales techniques through company-provided and self-initiated training.

Requirements

No experience necessary.
High school diploma or GED or higher.
Written and verbal communication skills.
Ability to communicate effectively and professionally with customers and co-workers.
Ability to enter data into a computer.

Nice To Haves

Experience with scanning and imaging technologies.

Responsibilities

Make 100 or more cold calls per day to prospect new customers and identify their needs.
Overcome objections and offer customers the products sold by GFI Digital, Inc.
Identify opportunities within target organizations and participate in marketing efforts, including web, email, and direct mail.
Research businesses and add them to the Compass database.
Identify and maintain accounts using the specified search criteria: Major Account, Top Account, and Bottom 400, totaling 600 accounts per Sales Representative.
Complete designated Compass TCO information for identified accounts, such as competitor information, equipment details, and lease end dates.
Set appointments for outside Sales Representatives and communicate daily with assigned Sales Representatives.
Set activities and send appointment reminder emails at the end of each session.
Record all activities in the Compass database after each contact.
Maintain a three-month forecast of accounts to close.
Track weekly calls and meet performance targets; have daily database entries checked.
Track activity using a spreadsheet and month-at-a-glance calendars, and run weekly tracking reports.
Enter activities generated by inside and outside Sales Representatives into Compass daily.
Learn product knowledge and sales techniques through company-provided and self-initiated training.
Generate and meet all “Draw” and “Activity” requirements and work toward ETR statutes.