Telehealth Business Development Director

Jackson Healthcare • Alpharetta, GA

2d

About The Position

The Telehealth Business Development Director provides telehealth support to existing specialized teams, leads direct marketing initiatives, and strengthens internal communication with sales and recruiting groups to improve knowledge of telehealth services and increase program visibility and consultative support. The role works with production teams across specialty lines and partners closely with the Telehealth Program Director to ensure sales associates are prepared to sell and recruit for digital health programs. It also identifies new telehealth business verticals through cold calling, conference relationship-building, and social media opportunities.

The position is divided between telehealth subject-matter expertise and sales support, and lead generation. It supports strategic contract negotiations, researches industry trends, contributes to marketing content and sales training, advises divisions, manages performance-based contests, participates in client business reviews, supports RFP submissions, and serves as the Salesforce subject-matter expert. Lead-generation work includes targeted outreach, developing new verticals and specialties, prioritizing prospects, and partnering with field marketing on campaigns. The role communicates with external clients and internal stakeholders and may travel up to 25%.

Requirements

• Bachelor’s degree in business or a healthcare-related field.
• At least 7 years of sales experience.
• At least 5 years of experience in telehealth or digital health.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Working knowledge of Salesforce or a comparable CRM system.
• Working knowledge of Definitive.
• Ability to manage multiple competing priorities in a fast-paced environment.
• Excellent oral and written communication skills.
• Ability to build strong business relationships at all levels.
• Strong interpersonal, detail-orientation, organizational, and time-management skills.
• Ability to work independently and collaboratively.
• Critical thinking and creative problem-solving skills.
• Ability to meet goals, commitments, and deadlines consistently.
• Ability to handle sensitive information and maintain confidentiality.
• Ability to adhere to and exhibit Company Values.
• Ability to interpret various instructions and deal with a variety of variables under limited standardization.
• Ability to travel up to 25%.

Nice To Haves

• Sales experience in healthcare staffing.
• Telehealth certification.

Responsibilities

• Lead strategic contract negotiations, develop innovative solutions, and execute high-value telehealth opportunities outside of Behavioral Health Targets.
• Research telehealth trends and work with marketing to develop team-specific content that promotes and sells telehealth solutions.
• Assist the Telehealth Program Director in designing training programs on emerging telehealth trends for sales associates.
• Advise divisions and share actionable best practices based on experience and successful project outcomes.
• Manage performance-based contests across teams to encourage telehealth opportunities and production results.
• Keep production teams informed and aligned with telehealth industry advancements.
• Participate in quarterly business reviews with clients, providing strategic insights and helping shape telehealth partnerships.
• Support the Telehealth Program Director in managing RFP processes and opportunities, ensuring timely and accurate submissions.
• Serve as the primary point of contact for Salesforce-related functions, optimizing the CRM, user adoption, and telehealth data quality and use.
• Make 20–30 strategic cold calls per week to generate business and expand telehealth contacts, while maintaining accurate Salesforce records.
• Identify and develop new verticals and specialties in target markets and implement strategies to expand telehealth offerings.
• Evaluate and prioritize opportunities for production teams based on market potential and organizational goals.
• Partner with field marketing to develop collateral and execute campaigns for telehealth and hybrid business growth.
• Attend conferences with the Telehealth team and designated specialties as needed.
• Assist production teams, work on special projects or other assigned duties, and collaborate with the Telehealth Program Director and Telehealth Project Managers/Specialists.
• Communicate and drive business with external clients and internal stakeholders.

Benefits

• Company-paid Basic Life and AD&D insurance, short- and long-term disability, Employee Assistance Program, Compass Health Advocate, and Transitions.
• Healthcare benefit options, including Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, prepaid legal services, 529 Savings Plan, and pet insurance.
• Paid parental leave.
• Company-sponsored 401(k) plan with company matching.
• PTO accruing at 15 days per year during the first year, increasing with tenure.
• Tuition reimbursement for continuing education.
• Access to an on-site daycare, cafeteria, fitness center, and wellness clinic at the Alpharetta facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director