Telecom Data Analyst

Turning Point Global Solutions•Rockville, MD

1d•Onsite

About The Position

TurningPoint Global Solutions is seeking a detail-oriented Telecom Data Analyst to support government clients with end-to-end wireless telecom lifecycle management. The role analyzes customer billing, audits inventory, performs cost-optimization studies, and tracks service order lifecycles. It combines data reconciliation and reporting skills to provide federal stakeholders with financial visibility, compliance support, and actionable metrics. The position is onsite in Rockville, Maryland and requires an active Secret clearance, which must be maintained throughout employment. Applicants must be authorized to work in the U.S. without current or future employment visa sponsorship.

Requirements

Active Secret security clearance that must be maintained throughout employment.
High school diploma with 5 years of experience, or an equivalent combination of education and experience that enables performance of the essential job functions.
At least 3 years of experience in telecom data analysis, invoice auditing, or federal wireless lifecycle management.
Advanced Microsoft Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, SUMIFS, and data reconciliation formulas, and experience working with large datasets.
Experience evaluating cellular carrier billing structures, such as Verizon, AT&T, and T-Mobile; identifying billing errors; and filing carrier credit disputes.
Proficiency in Microsoft PowerPoint, Word, and Excel to turn financial and usage metrics into concise client presentations.
Exceptional attention to detail, data-entry precision, and analytical skills to maintain complete inventory tracking and contract compliance.
Excellent written and verbal communication skills for working with government stakeholders, project leaders, and carrier account teams.
Authorization to work in the U.S. without current or future employment visa sponsorship.

Nice To Haves

Experience supporting federal government telecom or IT programs.
Familiarity with telecom ordering processes.
Experience with telecom expense management (TEM) platforms.

Responsibilities

Perform monthly audits and reconciliations of carrier invoices to verify billing accuracy, resolve discrepancies, and prevent overcharges to federal customers.
Analyze usage trends and identify rate-plan optimization opportunities, zero-usage lines, and cost savings; demonstrate ROI and address evolving customer needs.
Conduct continuous telecom asset and line inventory audits throughout the billing cycle to support federal compliance, accountability, and accurate asset assignment in Network Inventory & Optimization Solution (NiOS).
Design and deliver executive-ready presentations and dashboards with monthly usage trends, key performance metrics, inventory updates, and realized savings.