Telecom Data Analyst

Turning Point Global Solutions•Rockville, MD

4d•$80,000 - $90,000•Onsite

About The Position

TurningPoint Global Solutions is seeking a detail-oriented Telecom Data Analyst to support government clients with end-to-end wireless telecom lifecycle management. The role analyzes customer billing, audits inventory, performs cost-optimization studies, and tracks service order lifecycles. The analyst delivers actionable financial visibility, compliance, and metrics to federal stakeholders. This is an onsite position in Rockville, Maryland. Applicants must be authorized to work in the United States without current or future employment visa sponsorship and must hold an active Secret clearance that is maintained throughout employment.

Requirements

Active Secret Security Clearance, maintained throughout employment.
High school diploma with five years of experience, or an equivalent combination of education and experience that enables performance of essential job functions.
At least three years of experience in telecom data analysis, invoice auditing, or federal wireless lifecycle management.
Advanced Microsoft Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, SUMIFS, data reconciliation formulas, and working with large datasets.
Experience evaluating cellular carrier billing structures, identifying billing errors, and filing carrier credit disputes.
Proficiency with Microsoft PowerPoint, Word, and Excel to turn financial and usage metrics into concise client presentations.
Exceptional attention to detail, data-entry precision, and analytical skills for inventory tracking and contract compliance.
Excellent written and verbal communication skills for working with government stakeholders, project leaders, and carrier account teams.
Must be authorized to work in the U.S. without current or future employment visa sponsorship.

Nice To Haves

Experience supporting federal government telecom or IT programs.
Familiarity with telecom ordering processes.
Experience with telecom expense management (TEM) platforms.

Responsibilities

Perform monthly audits and reconciliations of complex carrier invoices to verify billing accuracy, resolve discrepancies, and prevent federal customers from being overcharged.
Analyze usage trends and identify rate-plan optimization opportunities, zero-usage lines, and cost savings to demonstrate return on investment and address customer needs.
Conduct continuous telecom asset and line inventory audits throughout the billing cycle to support federal compliance, accountability, and accurate asset assignment in Network Inventory & Optimization Solution (NiOS).
Design and deliver executive-ready presentations and dashboards showing monthly usage trends, key performance metrics, inventory updates, and realized savings.