Telecom Billing Analyst

Strategic Growth Partners • Washington, DC

6d • Hybrid

About The Position

Strategic Growth Partners provides operations and strategic support to commercial organizations. Its client is a leading global professional services firm focused on helping organizations address complex business issues, maximize stakeholder value, and deliver sustainable change. The client’s Corporate Performance Improvement practice is seeking a Telecom Billing Analyst to support billing assurance and cost-recovery analysis.

The role focuses on how network and enterprise services are rated, ordered, billed, and recovered. The analyst will use hands-on analysis of rating, invoicing, and revenue data at scale to trace billing discrepancies to their root causes. The work includes billing assurance assessments, revenue leakage analysis, process and controls improvement, system readiness and remediation planning, and analysis supporting broader enterprise service migrations and financial transformation.

The position is hybrid and involves travel of up to 50%, including on-site work as required. Full-time employment. An active Secret clearance is required in the posting’s overview; its qualifications section specifies an active Top Secret clearance, with SCI eligibility preferred or strongly preferred where required by the engagement. United States citizenship and physical residence in the United States are required. Compensation is an hourly rate, determined by experience (DOE).

Requirements

• At least 3 years of professional experience in telecom billing, revenue assurance, or billing operations within a complex, large enterprise.
• Hands-on experience with telecom billing and rating, including usage rating, rate plans, tariffs, bundles, and invoice generation across wireline, wireless, broadband, satellite, and/or enterprise network services.
• Experience supporting billing audits, revenue assurance engagements, billing system migrations, or revenue leakage remediation efforts.
• Strong SQL and advanced Excel skills.
• Active Top Secret clearance; the posting also states an active Secret clearance is required, and notes SCI eligibility is preferred where required by the engagement.
• United States citizenship and physical residence in the United States.
• Ability to meet DoD information system access and training requirements, including annual cyber awareness training and, where applicable, DoD 8140 workforce qualification requirements.
• Ability to travel up to 50%, including on-site work as required.
• Bachelor’s degree in Finance, Accounting, Information Systems, Business, or a related field.
• Ability to handle Controlled Unclassified Information (CUI) and other sensitive financial and procurement data.
• Baseline competency with AI-assisted data analysis and anomaly-detection tools, and ability to explain how AI can accelerate billing analysis and exception investigation.

Nice To Haves

• Consulting or advisory delivery experience.
• Experience with circuit-based and subscription-based transport services.
• Experience with billing platforms and BSS/OSS environments such as Amdocs, Oracle BRM, Netcracker, CSG, Ericsson, or comparable convergent billing and charging systems.
• Exposure to government service catalogs, order management, and financial systems.
• Revenue assurance and leakage analysis experience, including usage-to-bill and circuit-inventory-to-bill reconciliation, CDR/EDR analysis, identification of unbilled and mis-billed services, and root-cause analysis.
• Carrier and partner billing experience, including validating carrier invoices against circuit inventory, passing commercial carrier costs through to customers, resolving carrier and vendor disputes, and explaining billing variances to FinOps and Contracts managers.
• Reimbursable billing and receivables experience, including customer orders, credits and adjustments, accounts receivable aging, write-offs, and billing disputes with mission partners.
• Experience using BI tools such as Power BI or Tableau to analyze large billing datasets, including in government-approved analytics environments.
• Government financial management exposure, including familiarity with DoD FMR guidance on reimbursable operations and working capital funds, rate-setting, full-cost recovery principles, and internal controls over financial reporting.
• Experience with commercial telecom taxes and fees such as USF and E911, revenue recognition under ASC 606, or SOX controls.
• Process documentation and controls-testing experience, including billing control design, walkthroughs, and exception tracking.
• Working knowledge of FAR and DFARS requirements.
• Telecommunications, media, or technology industry experience; DoD or federal billing, reimbursable operations, or working capital fund experience is a strong advantage. Deep experience in another complex, high-volume billing environment, such as utilities, cable, or payments, can substitute.
• Python or similar scripting experience.
• Revenue Assurance (e.g., TM Forum or CFCA) or analytics certifications.
• SCI eligibility, preferred where required by the engagement.

Responsibilities

• Support billing assurance and cost-recovery assessments, including usage-to-bill and inventory-to-bill reconciliation, validation of rates against approved and DWCF rates, and exception tracking.
• Analyze billing data to identify mis-rated, unbilled, and incorrectly invoiced services across mission partners, quantify their financial impact, and communicate cost impacts and billing exceptions to FinOps and Contracts managers.
• Help document and redesign billing, order-to-cash, and dispute management processes, including controls and escalation procedures, with Finance, FinOps, Contracts managers, service owners, and customer organizations.
• Assess billing, order management, and financial system readiness and support development of remediation and migration roadmaps aligned with timelines and financial reporting requirements.
• Analyze dependencies between billing remediation and broader enterprise service migrations, rate-setting, and funding model changes, including per-service and per-user cost baselines.
• Contribute findings and analysis to the client’s broader engagement scope and deliverables.
• Support practice development through internal knowledge sharing and content creation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level