Technology Specialist

Absolute Storage Management•Cordova, TN
•Hybrid

About The Position

Absolute Storage Management is seeking a motivated, people-oriented Technology Specialist passionate about technology, cybersecurity, and professional growth. Reporting to the Director of Technology, this role provides hands-on technical support, manages company technology, and supports cybersecurity initiatives. The ideal candidate enjoys collaborating, helping others, and developing as a leader while contributing positively to the team and company. The position is hybrid, with one day per week required in the Memphis, Tennessee office, and involves travel of up to 25%. The company describes its culture as built on Leadership, Integrity, Communication, Teamwork, Excellence, and Dedication, and values initiative, collaboration, and meaningful impact.

Requirements

  • High school diploma or GED required.
  • Strong knowledge of Microsoft 365, IT systems, and cybersecurity best practices.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills, attention to detail, and ability to prioritize tasks.
  • Ability to troubleshoot technical issues and quickly learn new software.
  • Professional, collaborative, and growth-oriented mindset.
  • Ability to work independently and take initiative.

Nice To Haves

  • Five or more years of Technology/IT experience preferred.
  • Cybersecurity training or certification preferred.
  • Remote work experience preferred.

Responsibilities

  • Provide internal technology support through chat, email, and ticketing systems.
  • Order, deploy, and maintain company computers, equipment, and technology inventory.
  • Manage Microsoft 365 accounts, Teams, Outlook, SharePoint, and OneDrive.
  • Support internal platforms, including Monday.com, Salesforce, DoorSwap, Twilio, and QuikStor.
  • Manage team member system access, organizational data, and reporting.
  • Oversee cybersecurity platforms, vendors, password management, and security monitoring.
  • Coordinate phishing campaigns, cybersecurity training, and security threat investigations.
  • Develop technology training materials, standard operating procedures, and weekly technology tips.
  • Provide onsite property technology support as needed.
  • Attend regular virtual and in-person department meetings.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Remote work, internet, cell phone, and mileage reimbursements.
  • 401(k) with a 4.5% company match.
  • Health, dental, vision, and life insurance.
  • Paid time off and company holidays.
  • Education reimbursement.
  • Employee discounts.
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