Technician, Line Service (BFI)

Modern Aviation • Seattle, WA

9d

About The Position

The Line Service Technician (LST) provides safe, efficient aircraft ground-handling services and exceptional customer service to aircraft owners, guests, and flight crews. This hands-on, operations-focused role supports arriving and departing aircraft with professionalism, urgency, and a positive attitude. Technicians perform fueling, towing, parking, de-icing, placement, and basic cleaning, and operate ground-support equipment according to procedures and safety standards. They maintain awareness of aircraft movement, foreign object debris (FOD), weather, ramp hazards, and operational risks while working with attention to detail and minimal supervision.

The role also involves assisting passengers and flight crews, anticipating customer needs, and representing Modern Aviation professionally. Technicians collaborate with other Line Service Technicians, Customer Service staff, and Operations leadership, and perform additional duties assigned by Shift Leads or Line Management. Work schedules vary and may include evenings, nights, weekends, and holidays. The work environment includes exposure to moving mechanical parts; wet or humid conditions; extreme heat and cold; heights; outdoor weather and vibration; chemicals such as aviation fuels, oils, and lavatory fluid; and usually loud noise.

Applicants must be legally authorized to work in the United States; Modern Aviation does not sponsor employment visas. Completion of the Predictive Index behavioral assessment is required.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Open availability for variable work schedules, including evenings and weekends; nights, weekends, and holidays may be required.
• Valid driver’s license.
• Strong verbal and written communication skills.
• Strong mathematical aptitude.
• Ability to stand or walk for extended periods.
• Physical capability to perform frequent bending, reaching, and manual tasks, and to meet the physical demands of ramp operations.
• Applicants must be legally authorized to work in the United States for any employer; employment visa sponsorship is unavailable.
• Completion of the required Predictive Index behavioral assessment.

Nice To Haves

• Previous customer service experience.
• Basic knowledge of aircraft types and aircraft servicing practices.

Responsibilities

• Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
• Operate aircraft ground-support equipment in accordance with procedures and safety standards.
• Provide timely and accurate ground-support services for arriving and departing aircraft.
• Maintain awareness of aircraft movement, FOD prevention, changing weather, ramp hazards, and operational risks.
• Protect customers, employees, aircraft, and equipment by following company policies, standard operating procedures, and safety regulations.
• Use sound judgment to make timely decisions during active operations.
• Assist passengers and flight crews professionally and courteously.
• Greet customers positively, anticipate their needs, offer additional services, and represent Modern Aviation professionally.
• Maintain a positive image with customers, vendors, partners, and airport stakeholders.
• Work effectively with Line Service Technicians, Customer Service staff, and Operations leadership.
• Communicate clearly during aircraft movements and active operations.
• Perform additional duties as assigned by Shift Leads or Line Management.

Benefits

• Medical, dental, and vision insurance for eligible employees.
• Company-paid life and disability coverage.
• 401(k) with company match.
• Paid time off and holidays.
• Additional voluntary benefit options.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED