Technician, Line Service (BFI)

MODERN AVIATION INC•Seattle, WA

11d•$23 - $25•Onsite

About The Position

The Line Service Technician (LST) provides safe, efficient aircraft ground handling and exceptional customer service to aircraft owners, guests, and flight crews. This hands-on, operations-focused role supports arriving and departing aircraft with professionalism, urgency, and a positive attitude. The position is based at BFI in Seattle, Washington, and is full time. Responsibilities include fueling, towing, parking, de-icing, placing, and basic cleaning of aircraft; operating ground support equipment; and providing timely ground support in accordance with procedures and safety standards. The technician maintains ramp awareness, prevents foreign object debris (FOD), responds to changing weather and hazards, and follows company procedures and safety regulations. The role also involves assisting passengers and flight crews, anticipating customer needs, communicating clearly during aircraft movements, and collaborating with fellow technicians, customer service staff, and operations leadership. Work schedules vary and may include evenings, nights, weekends, and holidays. Employees must be able to meet the physical demands of ramp operations. The work environment includes moving mechanical parts, wet or humid conditions, extreme heat and cold, high places, outdoor weather, vibration, chemicals such as aviation fuels, oils, and lavatory fluid, and usually loud noise. Applicants must be legally authorized to work in the United States; visa sponsorship is unavailable. A Predictive Index behavioral assessment is required.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Open availability for variable schedules, including evenings and weekends; nights, weekends, and holidays may be required.
Valid driver's license.
Strong verbal and written communication skills.
Strong mathematical aptitude.
Ability to stand or walk for extended periods.
Physical capability to perform frequent bending, reaching, and manual tasks and meet the physical demands of ramp operations.
Legally authorized to work in the United States for any employer; visa sponsorship is not available.
Completion of the required Predictive Index behavioral assessment.

Nice To Haves

Previous customer service experience.
Basic knowledge of aircraft types and aircraft servicing practices.

Responsibilities

Perform aircraft fueling, towing, parking, de-icing, placement, and basic cleaning.
Operate aircraft ground support equipment in accordance with procedures and safety standards.
Deliver timely and accurate ground support services for arriving and departing aircraft.
Maintain ramp awareness, including monitoring aircraft movement, preventing FOD, and responding to changing weather conditions.
Perform duties with attention to detail and minimal supervision.
Protect customers, employees, aircraft, and equipment by promoting safe operations and following company policies, procedures, and safety regulations.
Use sound judgment to make timely decisions during active operations and maintain awareness of ramp hazards and operational risks.
Assist passengers and flight crews professionally and with care; greet customers positively, anticipate their needs, and offer additional services.
Represent the company professionally with customers, vendors, partners, and airport stakeholders.
Work effectively with other Line Service Technicians, Customer Service staff, and Operations leadership.
Communicate clearly during aircraft movements and active operations.
Perform additional duties as assigned by Shift Leads or Line Management.