Technician Field IT

Freeman•Las Vegas, NV

4h•Onsite

About The Position

The Freeman Company is seeking a Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the business. Responsible for the wellbeing of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions. This position will support our Technology Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Las Vegas, NV.

Requirements

Associate’s degree preferred, High School Diploma or Equivalent with relevant work experience required
Minimum four (4) years of IT Technician Experience
Ability to troubleshoot Windows 11, MS Office Suite, MacOS, and iOS
Proven to have worked with limited supervision will be essential as you deal with demanding users in a challenging fast- paced work environment
Ability to travel to local sites within your area will be required to resolve problems that cannot be solved remotely

Responsibilities

Set up and/or install new equipment and systems
Maintain and setup equipment that is utilized for showsite and offsite locations
Troubleshoot and/or repair equipment and system issues
Restore files when necessary
Provide training solutions such as documentation of systems and procedures
Provide basic systems orientation to new staff
Troubleshoot and repair network issues such as LAN hardware and connectivity
Troubleshoot hardware, perform repair and preventive maintenance
Research, evaluate, develop, and implement solutions for users in response to inquiries or demonstrated needs
Work with Project Managers on any new IT initiatives