(USA) Technician, Facility Services, Low Voltage

Walmart•Batavia, IL

19d•Onsite

About The Position

This position assists in operating multiple facilities by setting up, maintaining, troubleshooting, repairing, and upgrading low-voltage systems. Systems may include security systems, fire alarms, CCTV, audio/video systems, and network cabling. The technician provides technical support and end-user training, communicates with clients, and works with technicians, engineers, and project managers to complete projects successfully. The role also includes maintaining installation and service records, reporting on system performance and maintenance, and ensuring work complies with applicable regulations, safety guidelines, and company policies. The position involves travel between facilities and worksites, including consecutive overnight stays, as well as work or training at multiple or distant locations. Extended travel of seven or more days is not required except for management training or emergency situations. The work environment may include narrow, confined spaces such as storage areas and closets. Physical activities include climbing ladders and stairs, lifting and carrying up to 50 pounds without assistance, operating vehicles and large power equipment, and standing, sitting, or working in crouched positions for extended periods. Candidates must have a high school diploma or equivalent and meet the stated technical experience and commercial driving record requirements. The role also requires the ability to complete a DOT physical and obtain medical certification valid for at least one year, and the ability to read and speak English as required by federal motor carrier regulations.

Requirements

High school diploma or equivalent.
Option 1: One year of experience in electrical work, material handling equipment, or a related technical trade; or Option 2: two years of Walmart store experience.
Experience reading blueprints, schematics, and wiring diagrams.
Experience using hand tools, power tools, and testing equipment.
Experience with local electrical codes and standards.
Commercial driving record with no DUI, DWI, or OUI convictions within the past five years.
Commercial driving record with no more than two moving violations within the past three years.
Commercial driving record with no preventable accidents while operating a commercial motor vehicle within the past three years.
Commercial driving record with no serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, within the past three years.
Ability to successfully complete a DOT physical and obtain medical certification valid for at least one year.
Ability to read and speak English as required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations.
Ability to travel domestically between multiple facilities or worksites, including consecutive overnight stays.
Ability to perform the described physical activities, including lifting and carrying up to 50 pounds without assistance, climbing ladders and stairs, and operating a motor vehicle and large power equipment.

Nice To Haves

Training or certification in low-voltage systems.
BICSI Installer Certification.
CompTIA networking certification, such as Network+.
Manufacturer-specific certifications, such as Honeywell, Axis, or Bosch systems.
NICET Level 1 or 2 Fire Alarm Certification.
OSHA 10-hour or 30-hour safety certification or training.
Intermediate-level experience using word processing, spreadsheet, email, and presentation software such as Word, Excel, Outlook, and PowerPoint.

Responsibilities

Set up and configure low-voltage systems, including security systems, fire alarms, CCTV, audio/video systems, and network cabling.
Run, terminate, and label cables according to project requirements and industry standards.
Perform regular maintenance checks and promptly troubleshoot and resolve system issues, faults, or damage.
Provide technical support and train end users to operate and maintain low-voltage systems.
Respond professionally and efficiently to customer inquiries and concerns, and communicate with clients to understand their needs and provide appropriate solutions.
Ensure installations and repairs comply with local, state, and federal regulations, and follow safety guidelines.
Maintain accurate records of installations, maintenance, and repairs; generate reports on system performance, resolved issues, and maintenance activities.
Evaluate existing systems for potential upgrades or enhancements and perform upgrades to improve performance or meet new standards.
Collaborate with technicians, engineers, and project managers to complete projects successfully.
Stay current with industry trends, technologies, and best practices.
Lead and participate in teams by sharing resources and information, coordinating work assignments, supporting coworkers, and helping ensure timelines and work quality are met.
Develop, communicate, and implement processes and practices by collaborating with business partners, analyzing information, monitoring results, and addressing improvement opportunities.
Promote compliance with company policies, procedures, and ethics standards, and assist management in addressing ethical or compliance issues.