(USA) Technician, Facility Services, Low Voltage

Walmart•Oshkosh, WI

6d•Onsite

About The Position

This position assists in the operation of multiple facilities by setting up, maintaining, troubleshooting, repairing, and upgrading low-voltage systems. Systems may include security systems, fire alarms, CCTV, audio/video systems, and network cabling. The technician provides technical support and user training, responds to customer inquiries, maintains service records, and ensures work meets applicable regulations and safety guidelines. The role involves coordinating with technicians, engineers, project managers, clients, and other business partners to complete work and meet business needs. The position also includes team and leadership responsibilities: sharing resources and information, coordinating work assignments, supporting work quality and timelines, helping others adapt to change, improving processes, and supporting company policies and standards of ethics and integrity. Travel to multiple facilities or worksites is required, including consecutive overnight stays; travel lasting seven or more days is not required except for management training or emergencies.

Requirements

High school diploma or equivalent.
Prior work experience reading blueprints, schematics, and wiring diagrams.
Prior work experience using hand tools, power tools, and testing equipment.
Prior work experience in a role requiring knowledge of local electrical codes and standards.
Ability to perform the listed physical activities, including lifting and carrying up to 50 pounds without assistance, climbing ladders and stairs, working in varied positions, and safely operating a motor vehicle and large power equipment.

Nice To Haves

Training or certification in low-voltage systems.
BICSI Installer Certification.
CompTIA networking certification, such as Network+.
Manufacturer-specific certification, such as Honeywell, Axis, or Bosch systems.
NICET Level 1 or 2 Fire Alarm Certification.
OSHA 10-hour or 30-hour safety certification/training.
Experience using intermediate-level word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.

Responsibilities

Set up and configure low-voltage systems, including security systems, fire alarms, CCTV, audio/video systems, and network cabling.
Run, terminate, and label cables according to project requirements and industry standards.
Perform regular maintenance checks and troubleshoot low-voltage systems to minimize downtime.
Repair faults or damage and restore systems to working condition.
Provide technical support and train end users to operate and maintain systems.
Address customer inquiries and concerns professionally and efficiently.
Ensure installations and repairs comply with local, state, and federal regulations and follow safety guidelines.
Maintain detailed records of installations, maintenance, and repairs, and report on system performance and work completed.
Evaluate systems for needed upgrades or enhancements and perform upgrades to improve performance or comply with standards.
Work with technicians, engineers, project managers, and clients to complete projects and identify appropriate solutions.
Keep up with industry trends, technologies, and best practices.
Lead and participate in teams by sharing resources and information, coordinating work assignments, supporting timelines and work quality, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with business partners, applying information from multiple sources, monitoring results, and identifying improvements.
Promote compliance with company policies, procedures, and ethics standards, and assist management with addressing ethical and compliance issues.
Travel domestically to multiple facilities or worksites, potentially involving consecutive overnight stays.
Work or train at multiple facilities or distant locations.