Technician, Facility Services, Low Voltage

Walmart•Fort Smith, AR

76d•Onsite

About The Position

This role involves setting up, installing, configuring, and supporting various low voltage systems, including security, fire alarms, CCTV, audio/visual, and network cabling. Responsibilities include running, terminating, labeling, and testing cables, performing routine inspections and maintenance, diagnosing and resolving system faults, and repairing or replacing components. The technician will also evaluate systems for upgrades, maintain accurate records, provide technical support to end-users, and communicate effectively with clients. Collaboration with other team members, including technicians, engineers, and project managers, is essential for timely and high-quality project completion. The role also requires safe operation and maintenance of a company vehicle, adherence to all safety guidelines, and professional conduct in line with company policies and ethical standards. This position emphasizes teamwork, continuous improvement, and a commitment to serving customers and members.

Requirements

High school diploma or equivalent.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five (5) years.
Commercial driving record with no more than two (2) moving violations within the last three (3) years.
Commercial driving record with no preventable accidents while operating a commercial motor vehicle within the last three (3) years.
Commercial driving record with no serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, within the last three (3) years.
Ability to successfully complete a Department of Transportation (DOT) physical and obtain medical certification valid for at least one (1) year.
Ability to read and speak in the English language.
1 year’s experience in electrical, material handling equipment, or related technical trade OR 2 years’ Walmart store experience.
Experience reading blueprints, schematics, and wiring diagrams.
Experience using hand tools, power tools, and testing equipment.
Experience in local electrical codes and standards.

Nice To Haves

CompTIA certifications for networking (for example, Network+).
Experience using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
Manufacturer-specific certifications (for example, Honeywell, Axis, or Bosch systems).
NICET Level 1 or 2 Fire Alarm Certification.
OSHA 10-hour or 30-hour safety certification.
Technical training or certification in low voltage systems.

Responsibilities

Sets up, installs, configures, and supports low voltage systems including security systems, fire alarms, CCTV, audio/visual systems, and network cabling.
Runs, terminates, labels, and tests cabling in accordance with project requirements, technical specifications, and industry standards.
Performs routine inspections, preventive maintenance, and functional testing to ensure system reliability and performance.
Diagnoses, troubleshoots, and resolves system faults, outages, and performance issues to minimize downtime.
Repairs or replaces damaged components and restores systems to optimal operating condition.
Evaluates existing systems to identify opportunities for upgrades, enhancements, or compliance with new standards.
Performs system upgrades to improve performance, reliability, and regulatory compliance.
Maintains accurate records of installations, inspections, repairs, and maintenance activities.
Generates reports related to system performance, issues resolved, and maintenance activities.
Provides technical support and training to end users on the proper operation and basic maintenance of low voltage systems.
Addresses customer and stakeholder inquiries and concerns professionally, accurately, and efficiently.
Communicates effectively with clients to understand requirements and recommend appropriate technical solutions.
Works collaboratively with other technicians, engineers, project managers, and business partners to ensure timely and high-quality project completion.
Leads and participates in teams by sharing resources, information, and tools; coordinating work assignments; providing feedback; and supporting work quality and timelines.
Develops, communicates, and implements processes and practices to meet business needs by analyzing information from multiple sources and identifying improvement opportunities.
Demonstrates adaptability by learning from change, challenges, and feedback to continuously improve performance.
Safely operates a motor vehicle in accordance with all traffic laws, company safety standards, and regulatory requirements.
Maintains the assigned vehicle in excellent mechanical condition through basic preventive maintenance and ensures vehicle cleanliness at all times.
Conducts routine vehicle safety checks including fuel and fluid levels, brakes, lights, turn signals, and other operational systems.
Ensures the vehicle has all required documentation for lawful operation and verifies the validity of vehicle insurance coverage.
Coordinates and transports the vehicle for required maintenance or inspections, ensuring alternate driving support is arranged in advance when needed.
Submits vehicle maintenance and repair invoices timely for payment while maintaining assigned schedules and driving quality standards.
Follows all safety guidelines to prevent accidents and maintain a safe working environment.
Wears company-issued uniform in a neat and professional manner; company badge must be worn and clearly visible at all times.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
Uses the Open Door Policy and supports management in addressing ethical, compliance, or safety concerns.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Respects the Individual by embracing differences, creating a workplace where associates feel seen, supported and connected, creating opportunities for all associates to thrive, and helping to attract the best talent.
Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
Acts with Integrity by maintaining and promoting the highest standards of integrity, ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart’s goal of becoming a regenerative company.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serves Customers and Members by delivering results while putting the customer first.
Makes decisions based on reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strives for Excellence by displaying curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)