(USA) Technician, Facility Services, Low Voltage

Walmart•Batavia, IL

18d•Onsite

About The Position

This position assists in operating multiple facilities by setting up, configuring, maintaining, troubleshooting, repairing, and upgrading low-voltage systems, including security systems, fire alarms, CCTV, audio/video systems, and network cabling. The technician runs, terminates, and labels cables according to project requirements and industry standards; provides technical support and user training; responds to customer inquiries; and ensures work complies with applicable regulations and safety guidelines. The role requires accurate records of installations, maintenance, and repairs, as well as reports on system performance and issues resolved. The technician evaluates existing systems for needed upgrades, works with other technicians, engineers, project managers, and clients, and stays informed about industry trends and practices. The position also involves team leadership and collaboration, coordination of work assignments, developing and improving processes, and supporting company policies, ethics, and compliance. The role requires travel to multiple facilities or worksites, including consecutive overnight stays, and working in confined spaces. Physical activities include using ladders and stairs, lifting and carrying items weighing up to 50 pounds, operating a motor vehicle and large power equipment, and extended periods of standing, sitting, squatting, kneeling, or crawling.

Requirements

High school diploma or equivalent.
Either one year of experience in electrical, material handling equipment, or a related technical trade, or two years of Walmart store experience.
Experience reading blueprints, schematics, and wiring diagrams.
Experience using hand tools, power tools, and testing equipment.
Experience with local electrical codes and standards.
Commercial driving record with no DUI, DWI, or OUI convictions within the last five years.
Commercial driving record with no more than two moving violations within the last three years.
Commercial driving record with no preventable accidents while operating a commercial motor vehicle within the last three years.
Commercial driving record with no serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, within the last three years.
Ability to pass a Department of Transportation physical and obtain medical certification valid for at least one year.
Ability to read and speak English.
Ability to perform the specified physical activities, including lifting and carrying up to 50 pounds and operating a motor vehicle and large power equipment.

Nice To Haves

Training or certification in low-voltage systems.
BICSI Installer Certification.
CompTIA networking certifications, such as Network+.
Manufacturer-specific certifications, such as Honeywell, Axis, or Bosch systems.
NICET Level 1 or 2 Fire Alarm Certification.
OSHA 10-hour or 30-hour safety certification.
Experience using intermediate-level word processing, spreadsheet, email, and presentation software.

Responsibilities

Set up and configure low-voltage systems, including security systems, fire alarms, CCTV, audio/video systems, and network cabling.
Run, terminate, and label cables according to project requirements and industry standards.
Perform regular maintenance checks and troubleshoot system issues promptly.
Repair faults and damage in low-voltage systems.
Provide technical support and train end users to operate and maintain systems.
Address customer inquiries and concerns professionally and efficiently.
Ensure installations and repairs comply with local, state, and federal regulations and follow safety guidelines.
Maintain records of installations, maintenance, and repairs, and generate reports on system performance and work performed.
Evaluate existing systems and perform upgrades to improve performance or comply with new standards.
Collaborate with technicians, engineers, project managers, and clients to complete projects and provide appropriate solutions.
Lead and participate in teams, coordinate work assignments, share resources and information, and support work quality and timelines.
Develop, communicate, and implement processes and practices; monitor progress and identify improvement opportunities.
Promote and support company policies, procedures, ethics, and compliance.
Stay current with industry trends, technologies, and best practices.
Travel domestically to multiple facilities or worksites, sometimes requiring consecutive overnight stays.