Technician C - FT-599

GREASE MONKEY INTERNATIONAL•Thornton, CO

10d•$16 - $18•Onsite

About The Position

Technician C performs most assigned mechanical tasks, including brake and rotor work, fluid exchanges, oil changes, transmission and differential services, cooling system maintenance, tire repair and replacement, and additional services such as replacing wiper blades and air filters. The role requires communicating with customers and educating them about necessary preventive vehicle maintenance. Additional duties may include courtesy services and tire services. Compensation includes an hourly rate and a company-standard commission percentage. The technician completes repair-order work efficiently and accurately under supervisory direction and factory standards, diagnoses vehicle problems, identifies additional safety or service needs, documents work performed and recommended, and road-tests vehicles as needed. The technician also keeps customer vehicles and shop areas clean, maintains company tools and manuals, follows applicable regulations and company procedures, operates equipment safely, reports safety issues, and participates in company-sponsored training.

Requirements

At least two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver's license.
State Emission Certification, if applicable in the state of employment.
State Vehicle Inspector Certification, if applicable in the state of employment.
Have a toolbox and the tools needed to perform the majority of services the technician is qualified to perform; tools must be on site.
Sign a contract with the uniform policy and procedure plan.
Ability to work in cramped spaces, including beneath a jacked-up vehicle or in a lower bay.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
Fine motor skills for working with small fasteners such as nuts, bolts, and washers.
Ability to read diagrams, manuals, and emails, and work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme weather temperatures.

Responsibilities

Perform assigned mechanical work, including brakes, rotors, fluid exchanges, oil changes, transmission and differential services, cooling system maintenance, tire repair and replacement, and other services.
Communicate with customers and educate them about necessary preventive vehicle maintenance.
Complete repair-order work efficiently and accurately in accordance with supervisory direction and factory standards.
Diagnose vehicle problems based on customer complaints and inspections.
Examine assigned vehicles to determine whether additional safety or service work is required or recommended.
Partner with the Center Manager when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document all work performed and recommended.
Road-test vehicles as needed.
Keep customers' vehicles clean and immediately notify the manager of damage affecting a vehicle's appearance or condition.
Keep shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to the proper place and condition.
Comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements, as well as company SOPs, guidelines, and rules.
Operate tools and equipment safely and immediately report safety issues to management.
Participate in organization-sponsored training programs.
Perform other tasks as assigned.