Technician C - FT 1563

GREASE MONKEY INTERNATIONAL•Denver, PA

1d•$15 - $15•Onsite

About The Position

Technician C performs a range of automotive maintenance and repair tasks, including brakes and rotors, fluid exchanges, oil changes, transmission and differential service, cooling system maintenance, tire repair and replacement, and additional services such as wiper blades and air filters. The role requires average mechanical knowledge and may include courtesy services. Technicians communicate with customers and educate them about necessary preventive vehicle maintenance. Compensation includes an hourly rate and a company-standard commission percentage. The Technician completes work orders efficiently and accurately in accordance with supervisory direction and factory standards; diagnoses vehicle problems; inspects vehicles for additional safety or service needs; documents work performed and recommended; and road-tests vehicles as needed. The Technician coordinates with the Center Manager about additional or unnecessary work and repairs that cannot be completed within the promised time. The role also includes keeping customers’ vehicles and shop areas clean, maintaining store-owned tools and manuals, following applicable regulations and company procedures, operating equipment safely, reporting safety issues, and participating in company-sponsored training.

Requirements

At least two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver’s license.
State Emission Certification, if applicable in the state.
State Vehicle Inspector Certification, if applicable in the state.
Provide a toolbox and tools sufficient to perform the majority of services the employee is qualified to perform.
Sign a contract with the company’s uniform policy and procedure plan.
Ability to work in cramped spaces, including underneath a raised automobile or in a lower bay.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
Fine motor skills to work with small fasteners such as nuts, bolts, and washers.
Ability to read diagrams, manuals, and emails, and work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme weather temperatures.

Responsibilities

Perform repair-order work efficiently and accurately, following supervisory direction and factory standards.
Diagnose vehicle problems based on customer complaints and inspections.
Examine assigned vehicles to identify additional safety or service work that is required or recommended.
Partner with the Center Manager when additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
Document all work performed and recommended.
Road-test vehicles as needed.
Keep customers’ vehicles clean and immediately notify the manager of damage that changes a vehicle’s appearance or condition.
Keep shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to their proper place and condition.
Comply with applicable federal, state, and local regulations and company guidelines, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and immediately report safety issues to management.
Participate in organization-sponsored training programs.
Perform assigned automotive services, including brakes, rotors, fluid exchanges, oil changes, transmission and differential service, cooling system maintenance, tire repair and replacement, and additional services.
Communicate with customers and educate them about preventive vehicle maintenance.
Perform other tasks as assigned.