Technician C - FT-8109

GREASE MONKEY INTERNATIONAL•Mobile, AL

3d•Onsite

About The Position

Technician C performs most assigned mechanical tasks, including brake and rotor work, fluid exchanges, oil changes, transmission and differential services, cooling system maintenance, tire repair and replacement, and additional services such as replacing wiper blades and air filters. The technician communicates with customers and educates them about necessary preventive vehicle maintenance. Additional duties may include courtesy services and tire services. Compensation consists of an hourly rate and a company-standard commission percentage. The position performs repair-order work efficiently and accurately under supervisory direction and factory standards; diagnoses vehicle problems; inspects vehicles for additional safety or service needs; documents work performed and recommended; and road-tests vehicles as needed. The technician maintains clean customer vehicles and shop areas, accounts for store-owned tools and manuals, follows applicable regulations and company procedures, operates equipment safely, reports safety issues, and participates in company-sponsored training. Other tasks may be assigned. The role requires a toolbox and tools on site, and the employee must sign a contract covering the uniform policy and procedure plan. Work may involve cramped spaces beneath raised vehicles or in lower bays, use of hand tools, and fluctuating or extreme weather temperatures.

Requirements

Minimum of two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver's license.
State Emission Certification, if applicable in the state of work.
State Vehicle Inspector Certification, if applicable in the state of work.
Have a toolbox with tools on site that enable performance of the majority of services for which the technician is qualified.
Sign a contract with the company's uniform policy and procedure plan.
Ability to work in cramped spaces, including beneath a raised automobile or in a lower bay.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
Fine motor skills to work with small fasteners such as nuts, bolts, and washers.
Ability to read diagrams, manuals, and emails, and work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme weather temperatures.

Responsibilities

Perform assigned mechanical services, including brakes, rotors, fluid exchanges, oil changes, transmission and differential services, cooling system maintenance, tire repair and replacement, and other vehicle services.
Communicate with customers and educate them about necessary preventive vehicle maintenance.
Perform repair-order work efficiently and accurately in accordance with supervisory direction and factory standards.
Diagnose vehicle problems based on customer complaints and inspection.
Inspect assigned vehicles to identify further safety or service work that is required or recommended.
Partner with the Center Manager when additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
Document all work performed and recommended.
Road-test vehicles as needed.
Keep customers' vehicles clean and immediately notify the manager of damage affecting a vehicle's appearance or condition.
Keep shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to the proper place and condition.
Comply with applicable federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements, as well as company procedures and rules.
Operate tools and equipment safely and report safety issues to management immediately.
Participate in organization-sponsored training programs.
Complete other tasks as assigned.