Technician Broadband Maintenance I

Shentel•Radford, VA
•$50,500 - $68,000

About The Position

Responsible for preventive and demand maintenance and repair of the hybrid fiber coax (HFC) or fiber to the home (FTTH) broadband network, including associated equipment, in accordance with operational standards and company policy. The role includes maintaining or improving system performance standards. Work conditions vary depending on the assigned work area and task. The position may involve climbing ladders or utility poles, working at heights and in confined spaces such as crawl spaces and attics, working outdoors in extreme weather and wet or dry locations, and working near power lines and electricity. Up to 25% daily travel may be required. The work involves lifting and carrying loads of 70 pounds or more and standing 50–70% of the time.

Requirements

  • High school diploma or GED.
  • For Maintenance Level I: 0–2 years of maintenance experience, Master Tech Certification, or equivalent industry certifications or experience.
  • Ability to climb ladders and/or utility poles and work at heights.
  • Ability to work in confined spaces such as crawl spaces and attics.
  • Ability to work outdoors in extreme weather conditions and varying wet and dry topographic locations.
  • Ability to lift and carry loads of 70 pounds or more.
  • Ability to stand 50–70% of the time.
  • Ability to perform work near power lines and electricity.
  • Ability to travel up to 25% of daily work time, as required.

Responsibilities

  • Perform preventive and demand maintenance and repair of the HFC or FTTH broadband network and associated equipment.
  • Maintain or improve system performance standards.
  • Follow operational standards and company policy.
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