Technical Writer

Diamond Mowers, LLC•Sioux Falls, SD

47d•Onsite

About The Position

The Technical Writer position reports to the Customer Care Manager and is responsible for leading the production and maintenance of technical publications to communicate complex and technical information more easily.

Requirements

Must be proficient in: MS Office, Adobe Creative Suite, Photoshop, InDesign, Illustrator, and Acrobat Professional.

Nice To Haves

Bachelor’s degree in journalism, English, Communications or equivalent experience preferred.
3-5 years of technical writing knowledge in engineering in a manufacturing environment preferred.

Responsibilities

Design, Implementation and Maintenance of Technical Publications
Research available technology to improve the overall technical publications output.
Collaborate with outside firms to outsource any Tech. Pubs. work that is beyond the internal capacity.
Communicates clearly with end users.
Determines the technical documentation needs of end users.
Increases familiarity with Adobe Creative Suite, Photoshop, InDesign, Illustrator, Autodesk Inventor, Autodesk Vault, CSI, and Acrobat Professional.
Stays informed of engineering project changes/development.
Maintains manuals, parts books and instructions as changes occur to existing products.
Selects appropriate medium for message or audience, such as manuals, mounting instructions, or service bulletins.
Applies engineering principles to solve complicated problems.
Ensures manuals for every non-restricted product is available and up-to-date.
Possesses and increases familiarity with CAD software to produce the parts book pages.
Owns process to ensure applicable hard copies of Tech. Pubs. are provided with units
Establishes an internal review process to ensure accuracy of documentation
Answers technical product-related questions accurately and efficiently.
Assists coworkers, dealers, and end-users to address technical challenges.
Learns all aspects of our industry and the breadth of our products continuously.