Technical Writer

Accenture Federal Services•Arlington, VA

16h

About The Position

At Accenture Federal Services, our mission is to strengthen and safeguard the nation and improve lives through technology and ingenuity. We are a technology company within the global Accenture network, comprising over 13,000 dedicated individuals serving clients across defense, national security, public safety, civilian, and military health organizations. Recognized as a Glassdoor Top 100 Best Place to Work, we foster a collaborative and supportive community where employees feel a sense of belonging and are empowered to grow through hands-on experience, certifications, and industry training. Join us to drive meaningful, lasting change that advances missions and propels the government forward. The Technical Writer will be part of the Policy and Control Operations team within Information Security. This role focuses on technical documentation writing, not transaction processing. If selected for an interview, candidates will be asked to provide technical writing samples. The position involves providing functional and/or technical writing support to resolve internal program inquiries, collaborating with team members to address questions and issues promptly, and emphasizing proper documentation, notification, escalation, tracking, and follow-up. Responsibilities include creating original documents, developing, reviewing, and editing documentation for technical IT products, policies, security standards, processes, procedures, and deployments. The role also entails conducting research, data analysis, creating reports, communicating with team members, engineers, and Subject Matter Experts to document and publish Standard Operating Procedures, and ensuring the accuracy and completion of all work products. The Technical Writer must be able to clearly convey technical details to diverse audiences, both in writing and verbally.

Requirements

U.S. Citizen required
2+ years of Technical Writing related experience
Strong proficiency in the English language
Ability to work independently and as a team member with desire to be involved
Ability to manage time effectively working across multiple projects and deadlines
Desire to learn new skills
Deep interest in cyber and security challenges in information technology
Technical Writing
Detail Oriented
Problem Solving
Critical Thinking
Technical proficiency
Government compliance

Nice To Haves

Strong organizational skills, including attention to detail
Excellent communication (written and oral) skills
Great Interpersonal Skills - Team player
Versatile and self-motivator
Bachelor’s Degree in Information Technology, Information Security, Business or Risk Management (or equivalent experience)

Responsibilities

Provide functional and/or technical writing support for resolution of internal program inquiries.
Liaise with other teams members as required to resolve questions/issues in a timely manner.
Emphasis on ensuring proper documentation, notification, escalation, tracking and follow up.
Create and write original documents
Develop, review and edit documentation of technical IT products, policies, security standards, processes, procedures and deployments
Conduct relevant research, data analysis, and create reports
Communicate with team members, engineers and Subject Matter Experts to identify the process, document, and publish Standard Operating Procedures
Maintain responsibility for completion and accuracy of work products
Convey technical details clearly to a range of audiences, both in writing and verbally.