Technical Training Specialist (TTS) Intern

JM&A Group•Jacksonville, FL
•Onsite

About The Position

The JM Family College Internship Program provides college students with meaningful work experiences related to their studies, hands-on project work, learning opportunities, and networking. The Technical Training Specialist Intern supports the Fixed Operations Training Center’s Field Technical and Technical Training teams. The internship offers exposure to technical training and development, technician recruitment and mentorship, Technician Skill Level Guidelines, and course and curriculum development. The intern will support the development of associates for future field opportunities and build technical and instructional skills for delivering training to Southeast Toyota dealer technicians. The ideal candidate is available full-time from May 24, 2027, through July 30, 2027. The role is on-site at the Fixed Operations Training Center in the Jacksonville, Florida, area, with flexible working arrangements depending on business need. Overnight travel may be required as needed. Associates in this role are subject to the Safe Driver Program and Motor Vehicle Records monitoring.

Requirements

  • Be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field; candidates in related fields will also be considered.
  • Have completed at least one semester of coursework.
  • Have completed at least two semester classes, with relevant coursework in automotive diagnostics, advanced drivability, alternative fuels, and dealership management.
  • Be proficient in Microsoft Office products, including Word, Excel, and PowerPoint.
  • Be able to reside in the Jacksonville, Florida, area for the duration of the Summer Internship Program and work on-site at the Fixed Operations Training Center.
  • Be willing to travel overnight as needed.

Nice To Haves

  • Preferred fields of study include Automotive Technology and Automotive Service Management Technology.

Responsibilities

  • Support delivery of technical training for Southeast Toyota dealer technicians.
  • Assist with daily operations and responsibilities associated with the Technical Training Specialist role.
  • Contribute to projects and team initiatives related to Technician Skill Level Guidelines.
  • Support technician recruitment, professional growth, and mentorship initiatives.
  • Assist with technical course development and curriculum design.
  • Learn the Toyota Brakes course and independently deliver it to technicians by the end of the internship.
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