Intern (Technical Training)
About The Position
BHE GT&S is hiring a summer 2027 intern for its Technical Training Department in Delmont, Pennsylvania. The intern will work with the training team to design and implement a training tool using Augmented Reality and Artificial Intelligence to improve training efficiency and effectiveness and help employees follow operational procedures safely. The internship includes at least eight weeks onsite and begins June 7, 2027. The internship may be extended to fit the intern’s schedule and business needs, possibly with an earlier start or later end. An independent source of transportation is needed because public transportation options are limited. Candidates located 50 miles or more from the assigned work location may be eligible for a one-time housing stipend. The role involves digitizing operational knowledge, managing the training application, training and supporting users, visiting operational sites to capture and validate procedures, identifying further opportunities to digitize workflows, and monitoring adoption and improvements. The successful candidate will learn and contribute in a safety-conscious workplace and support BHE GT&S’s CHAMPION culture of personal responsibility, continuous improvement, and quality for customers.
Requirements
- Be a full-time student currently enrolled in a four-year ABET-accredited Engineering Bachelor's degree program or pursuing a degree in Computer Science.
- Be at least a rising sophomore, junior, or senior by summer 2027.
- Have a GPA of 2.5 or higher.
- Be detail-oriented and self-directed.
- Be proficient in Excel and computer skills.
- Be able to plan and organize work and possess analytical skills.
- Have troubleshooting and problem-solving ability.
- Be able to explain technical concepts to non-technical team members and communicate effectively.
- Be willing to experiment with new ideas and adapt to feedback.
- Work well in a team atmosphere.
- Have a safety-first mindset and a desire to learn and contribute in a safety-conscious workplace.
- Have independent transportation for the summer internship because public transportation options in the area are limited.
Nice To Haves
- Augmented Reality development experience (not required).
- Understanding of data integration.
- Knowledge of industrial safety standards.
Responsibilities
- Work with the training team to design and implement a training tool using Augmented Reality and Artificial Intelligence technologies.
- Convert existing procedures, tasks, and step-by-step workflows into accurate, clear digital content aligned with operational standards.
- Manage application access permissions, user groups, and content organization.
- Conduct user onboarding and refresher sessions, provide in-the-moment support, and build user confidence.
- Conduct field visits to capture location-specific procedures, validate content in live operational settings, and gather user feedback.
- Partner with cross-functional leaders to identify workflows and processes that could benefit from digitization.
- Monitor usage metrics, identify adoption challenges, and recommend enhancements.
- Contribute to a team-centric work environment based on mutual respect and integrity, and support the company’s CHAMPION culture.
Benefits
- Candidates who are 50 miles or more from the assigned work location may be eligible for a one-time housing stipend.
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What This Job Offers
Career Level
Intern
