Technical Training Specialist (TTS) Intern

JM Family•Westlake, FL
•Onsite

About The Position

The JM Family College Internship Program offers college students meaningful work experiences connected to their studies, hands-on project work, learning opportunities, and networking. The Technical Training Specialist (TTS) Intern supports the Fixed Operations Training Center’s Field Technical and Technical Training teams. The internship provides exposure to technical training and development, technician recruitment and mentorship, Technician Skill Level Guidelines, and course and curriculum development. The intern helps support associate development for future opportunities in the field while building technical and instructional skills needed to deliver training to Southeast Toyota dealer technicians. The ideal candidate will be available to work full-time during the Summer Internship Program, from May 24, 2027, through July 30, 2027. The position is on-site at the Fixed Operations Training Center, and the intern must be able to reside in the Jacksonville, Florida, area for the duration of the program. Flexible working arrangements may be available depending on business needs. Overnight travel may be required. Associates in this role are subject to the Safe Driver Program and Motor Vehicle Records monitoring. JM Family’s stated core values are Consideration, Cooperation, Communication, Innovation, and Accountability. The job description notes that assigned duties may not be fully inclusive and may be amended at the company’s discretion; work arrangements are subject to performance, business need, and manager discretion.

Requirements

  • Be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field; candidates in related fields may also be considered.
  • Have completed at least one semester of coursework.
  • Have completed at least two semester classes, including relevant coursework in automotive diagnostics, advanced drivability, alternative fuels, and dealership management.
  • Demonstrate proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
  • Be able to reside in the Jacksonville, Florida, area for the duration of the Summer Internship Program and work on-site at the Fixed Operations Training Center.
  • Be willing to travel overnight as needed.
  • Comply with the Safe Driver Program and Motor Vehicle Records monitoring.

Nice To Haves

  • Preferred fields of study include Automotive Technology and Automotive Service Management Technology.

Responsibilities

  • Support delivery of technical training for Southeast Toyota dealer technicians.
  • Assist with daily operations and responsibilities associated with the Technical Training Specialist role.
  • Contribute to projects and team initiatives related to Technician Skill Level Guidelines.
  • Support technician recruitment, professional growth, and mentorship initiatives.
  • Assist with technical course development and curriculum design.
  • Learn the Toyota Brakes course and independently deliver it to technicians by the end of the internship.
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