Technical Training Specialist

Textron•New Orleans, LA

23h

About The Position

The Technical Training Specialist supports Production and Test training in the New Orleans metro area, with potential support at other sites. The role designs and updates technical curricula with subject matter experts, develops blended learning solutions, analyzes training needs, and facilitates training for adult learners. It also provides organization-wide guidance on technical training policies and procedures. The specialist administers the Learning Management System, coordinates training schedules and learning sessions, tracks certifications and mandatory training compliance, and maintains employee training records. The role generates compliance reports, evaluates training effectiveness using assessments and business KPIs, manages physical training assets, and partners with HR, external training organizations, and community groups on recruitment and specialized training initiatives. Other job-related duties may be assigned by management. The role may involve occasional travel for regional training initiatives, external events, or corporate site audits. Relevant trade and industry experience includes shipbuilding, ship repair, heavy marine manufacturing, and industrial trades such as structural welding, outfitting, marine electrical, or shipfitting.

Requirements

Associate degree in a technical field or Quality Assurance, or an equivalent combination of education and hands-on professional experience.
At least 2 years of experience developing and deploying training, preferably in a technical, manufacturing, or regulated industrial environment.
At least 2 years of Quality Assurance/Control experience operating within ISO 9001 or AS9100 certified quality management systems.
Demonstrated excellence in training delivery, including strong facilitation and presentation skills and the ability to engage diverse adult learners.
Excellent communication and interpersonal skills, including the ability to translate complex technical concepts into clear, actionable learning content.
Strong organizational and project management capabilities, including the ability to prioritize, manage timelines independently, and collaborate across teams.
Proficiency with Learning Management Systems for building, deploying, and tracking training and compliance programs.
Advanced digital literacy, including Microsoft Office (Word, Excel, and PowerPoint) and collaboration platforms such as SharePoint.
Ability to travel occasionally for regional training initiatives, external events, or corporate site audits.
Comfort learning and responsibly applying AI-enabled tools, evaluating AI-generated output with sound judgment, and following company policy and ethical standards.

Nice To Haves

Bachelor’s degree in Engineering, Education, Human Resources, or a related technical discipline.
Familiarity with data analysis and ERP/QMS systems; experience with Oracle, Qlik, or similar business intelligence and reporting tools.
Exposure to digital content creation, including basic HTML or e-learning authoring tools such as Articulate Storyline or Adobe Captivate.
Working knowledge of ISO 9001 and AS9100 Quality Management Systems and familiarity with FAR and ITAR regulations.
Lean Six Sigma Green Belt or Black Belt certification.
Professional Trainer or Instructional Design certification, such as ATD, CPTM, or equivalent.
Hands-on experience in shipbuilding, ship repair, or heavy marine manufacturing.
Proficiency or instructional background in heavy industrial trades, especially structural welding, outfitting, marine electrical, or shipfitting.
Experience interpreting technical blueprints, welding procedures, and maritime technical manuals.
Familiarity with Quality Management Systems or other highly regulated environments, including military safety standdowns.
Basic exposure to Learning Management Systems or computerized training tracking matrices.
Full proficiency in Microsoft Office (Word, Excel, and PowerPoint) for compliance records and coursework.
For SkillBridge participants: high school diploma/GED paired with extensive military technical training; an Associate or Bachelor’s degree in a technical field, Quality, or Education is a strong plus.
For SkillBridge participants: Navy Master Training Specialist, Air Force Master Instructor, Army Instructor Badge, or equivalent DoD formal instructional certification.
For SkillBridge participants: schoolhouse or command-level training management experience, including curriculum development, formal instructor evaluations, and courseware auditing.
For SkillBridge participants: familiarity with formal training environments, including remediation planning and test administration.

Responsibilities

Design and update technical training curriculum with subject matter experts to ensure technical accuracy and operational relevance.
Develop blended learning solutions, including instructor-led, virtual instructor-led, and asynchronous e-learning modules.
Conduct training needs analyses to identify skill gaps, forecast requirements, and maintain workforce currency.
Facilitate training sessions using instructional techniques suited to adult learning principles.
Develop operational understanding of business functions and promote cross-functional knowledge transfer.
Provide guidance on technical training policies and procedures across organizational levels.
Manage and maintain the Learning Management System structure and coordinate training schedules and learning sessions in tracking, distribution, and LMS platforms.
Track employee certifications and mandatory training compliance, and schedule recertifications before expiration.
Maintain employee training records for internal coursework and external vendor-led programs.
Generate regular and ad-hoc compliance reports for leadership.
Evaluate training effectiveness using post-training assessments and business KPIs, and improve content based on results.
Procure and manage classroom materials, hardware, equipment, and equipment compliance.
Partner with HR, external training organizations, and community groups on recruitment pipelines and specialized external training initiatives.
Perform other job-related duties assigned by management.