Technical Training Specialist

E2 Optics•Kansas City, MO

About The Position

The Technical Training Specialist administers and transfers knowledge through E2IQ Development technical training programs, including introductory and technical bootcamps, customized instruction, and tutoring as needed. The role contributes to new curriculum development and updates existing training content. In collaboration with local leadership, the specialist identifies required skills and competencies and delivers timely, effective training. Instruction includes academic and hands-on methods designed to emulate work in client environments. The specialist works with Operations, Safety, Quality, and internal customers to develop technical programs and standards, conducts Train the Trainer activities, and maintains knowledge of industry practices through professional and technical development. Employees are expected to follow company and client safety policies, promote E2 Optics' Core Values, and support company policies, programs, and services. Training takes place at E2 Optics BICSI ATFs and remote E2 Optics sites, with 10–25% travel.

Requirements

  • High school diploma or GED.
  • Manufacturer technical certifications, such as Fluke, Corning, or CommScope.
  • 30-hour OSHA training required.
  • At least 2 years of construction, telecommunications, or data center industry experience, with a strong background across multiple facets of technology.
  • Familiarity with Fluke, Viavi, and other testing equipment.
  • Working knowledge of personnel training principles, procedures, and methodology.
  • Ability to read technical specifications and blueprints.
  • Ability to evaluate training needs and methods and develop training strategies.
  • Ability to maintain current knowledge of industry practices, procedures, codes, standards, and operations.

Nice To Haves

  • BICSI Installation certification.

Responsibilities

  • Administer and deliver E2IQ Development training programs, including introductory and technical bootcamps, customized instruction, and tutoring as needed.
  • Collaborate with local leadership to identify required skills and competencies and incorporate them into training content.
  • Deliver academic and hands-on training that emulates execution expectations in client environments.
  • Contribute to the development of training materials using a variety of media and maintain and update existing content.
  • Transfer knowledge to trainees using effective teaching and learning strategies.
  • Maintain knowledge of industry practices through academic, professional, and technical development activities.
  • Collaborate with Operations, Safety, and Quality to design internal technical training programs.
  • Conduct Train the Trainer activities to develop local technical training capabilities for existing content and standards.
  • Work with internal customers to develop standards consistent with training content.
  • Review and analyze internal and external subject matter and assign appropriate continuing education credits according to established policies and procedures.
  • Follow established policies and procedures for training requests.
  • Follow safe work practices and company and client worksite safety policies and procedures.
  • Promote E2 Optics' Core Values, policies, programs, and services, and conduct duties in a positive, professional manner.

Benefits

  • Competitive pay.
  • Opportunities for professional development and career growth.
  • BICSI training facilities.
  • Supportive and inclusive work environment.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
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