Technical Trainer

Smart Tech Skills•Marlborough, MA

1d•Onsite

About The Position

The Technical Trainer will design, develop, and implement engaging learning solutions that support organizational objectives. The role calls for expertise in adult learning principles, eLearning development, curriculum design, and project management. Working with subject matter experts (SMEs) and stakeholders, the position creates scalable training programs using tools such as Articulate 360 (Storyline and Rise) and Camtasia. The role includes developing instructor-led, virtual, microlearning, and self-paced training, managing multiple projects, reviewing and improving content, and evaluating training effectiveness. Training materials must align with organizational standards, branding, and DEI initiatives.

Requirements

Bachelor's degree or equivalent experience.
At least 4 years of instructional design experience.
Strong understanding of adult learning theory and instructional design methodologies.
Experience with training needs analysis, curriculum development, and learning evaluation.
Ability to develop learning solutions from concept through implementation.
Hands-on experience with Articulate 360 (Storyline and Rise) and Camtasia.
Experience with eLearning content development, storyboarding, and multimedia production.
Experience developing training programs from needs analysis through delivery.
Strong project management, stakeholder engagement, and cross-functional collaboration skills.
Ability to manage multiple projects and competing priorities, and work independently and within matrixed teams.
Proficiency with Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, and Project.
Excellent written and verbal communication skills.
Strong editing and proofreading skills.
Critical thinking and problem-solving abilities.
Attention to detail and organization.
Presentation and facilitation capabilities.

Responsibilities

Conduct learning needs analyses and recommend appropriate training solutions.
Design and develop eLearning courses, videos, curricula, storyboards, and supporting materials.
Create blended learning programs, including instructor-led, virtual, microlearning, and self-paced training.
Manage multiple instructional design projects simultaneously.
Edit, perform quality assurance, and review content.
Ensure training materials align with organizational standards, branding, and DEI initiatives.
Collaborate with SMEs and stakeholders throughout the design and development process.
Evaluate training effectiveness and continuously improve learning solutions.