Technical Trainer

Salzgitter Konzern•New Berlin, WI

About The Position

The Technical Trainer conducts training on assigned equipment for the KHS North America division, helping trainees gain the education needed to meet their needs and exceed expectations. The role requires broad knowledge and the ability to master complex KHS equipment and systems and convey that knowledge to learners. The Technical Trainer also assists with planning and coordinating training projects.

Requirements

  • Clear verbal communication skills and confidence speaking in front of groups.
  • A didactical attitude demonstrating knowledge of adult learning principles.
  • Skill in creating and developing training resources for internal and external customers.
  • Subject matter expertise in one or more KHS machine groups.
  • Strong mechanical knowledge and proficiency with Programmable Logic Controllers (PLC) and electronic devices used in KHS machines.
  • Bachelor’s degree in Electrical, Electronics, or Industrial Engineering, or a related field.
  • At least six years of combined service and formal training experience, including five years at KHS.
  • Knowledge and experience with Kisters machinery, or an equivalent combination of education and experience.
  • Ability to travel up to 50%.
  • Valid driver's license and passport.

Responsibilities

  • Conduct training for customers, KHS employees, and international customers on operation, maintenance, and electrical aspects of designated KHS equipment.
  • Train, mentor, and support KHS Field Service Technicians by defining training plans and working side-by-side on specific jobs.
  • Support training material development and assist in designing training documents, programs for internal and external customers, and lesson plans.
  • Support training sales through proactive communication with customers.
  • Present information using varied instructional techniques and formats, including role playing, simulations, team exercises, group discussions, videos, and lectures.
  • Complete concise, accurate, professional, and timely Training Reports, Expense Reports, and other support documentation for customer visits and service activities.
  • Provide management with timely verbal and/or written reports on training projects.
  • Follow KHS administration, workplace, and safety policies, procedures, and practices, and maintain a professional image.
  • Wear the appropriate uniform and maintain a professional appearance and conduct that positively promotes KHS business activities to internal and external customers.

Benefits

  • Medical, dental, and vision insurance offered after 30 days of employment.
  • Generous educational reimbursement program.
  • Company-sponsored life and disability insurance.
  • Paid time off.
  • Ten paid holidays per year.
  • 401(k) with company match.
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