Technical Trainer

Iberdrola•Adams, MA
•$100,800 - $126,000•Onsite

About The Position

The Gas Technical Trainer develops, delivers, and administers technical training for Gas Operations personnel. The role creates curriculum, explains complex technical concepts, manages scheduling and documentation through the Company’s Learning Management Systems (LMS), evaluates training effectiveness, and partners with Operations to secure Subject Matter Experts as needed. It requires strong communication skills, flexibility to meet organizational needs, knowledge of natural gas operations and applicable federal and Massachusetts regulations, and thorough knowledge of Company procedures. The position supports operational safety, compliance, and technical excellence.

Requirements

  • At least 3 years of experience in the natural gas industry or another relevant technical trade.
  • Associate or bachelor’s degree in engineering, instructional design, or another relevant area of study.
  • Technical knowledge of natural gas properties, pipeline construction and maintenance, and gas safety regulations.
  • Knowledge of 49 CFR Parts 191, 192, and 193 and Massachusetts 220 CMR.
  • Knowledge of Operator Qualification programs and associated Written Plans.
  • Ability to design and conduct effective training programs, including instructional design, presentation skills, and management of the learning environment.
  • Ability to obtain Operator Qualification tasks.
  • At least 2 years of demonstrated prior training experience.

Nice To Haves

  • Completed apprentice program or other relevant trade qualifications.
  • Strong mentoring and leadership skills.
  • Strong written and oral communication skills.

Responsibilities

  • Design, develop, and deliver technical training related to natural gas distribution and transmission systems, including operations, maintenance, construction, and emergency response.
  • Create and maintain training materials, including lesson plans, presentations, assessments, hands-on exercises, and simulations.
  • Deliver classroom, field-based, virtual, and blended learning programs for employees and contractors.
  • Assess training effectiveness and improve programs based on feedback, field observations, on-the-job coaching, mentoring, and performance trends and results.
  • Manage training resources and ensure materials and equipment are up to date and in good working condition.
  • Monitor workforce adherence to operating procedures, Company standards, and safety requirements, including follow-up assessments and post-training evaluations.
  • Stay current on industry codes, standards, technologies, and regulatory changes.
  • Participate in incident reviews, root cause analyses, and corrective-action development; identify training-related opportunities and incorporate lessons learned into training programs.
  • Partner with Gas Operations, Engineering, Safety, and management teams to align training initiatives with business and operational needs.
  • Evaluate and document trainee performance, feedback, and coaching to enhance the gas workforce’s technical competencies.

Benefits

  • Competitive benefits and growth opportunities.
  • Performance-based bonuses.
  • 12% 401(k) match.
  • Health, dental, and vision insurance.
  • Tuition reimbursement.
  • Professional development and career-advancement pathways.
  • Relocation assistance may be available to qualified candidates required to relocate, subject to company policy and applicable guidelines.
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