Technical Trainer - (Document & Mail Automation)

OPEX • Moorestown, NJ

19d • Onsite

About The Position

OPEX Corporation is seeking a Technical Trainer to support Document & Mail Automation (DMA) products by developing and delivering training programs that enhance employee skills, product knowledge, and operational efficiency. The role translates technical information and equipment user interfaces into effective presentations and hands-on training for field service technicians, support teams, and production teams. It also maintains and manages content in the DMA Learning Management System (LMS). The position is based at OPEX Corporation’s World Headquarters in Moorestown, New Jersey.

Requirements

• Experience as a Technical Trainer or in a similar role in a manufacturing or industrial environment.
• Ability to explain technical concepts to varied audiences.
• Knowledge of manufacturing processes, equipment such as voltmeters, or electromechanical systems.
• Experience with instructional design and adult learning principles.
• Experience with LMS platforms and standard training tools.
• Strong communication, organization, and presentation skills.
• Proficiency in Microsoft Office and training or content development tools.
• Bachelor’s degree in a technical or related field, or equivalent experience.

Nice To Haves

• Experience with Moodle Workplace or other LMS platforms.
• Relevant technical certifications, such as A+, industrial, or equipment-specific certifications.
• Experience training field service technicians, support teams, and production teams.
• Ability to incorporate real-world troubleshooting and use cases into training.

Responsibilities

• Design and deliver in-person and virtual training for field service technicians, support teams, and production teams.
• Develop and maintain training materials, including work instructions, student guides, and hands-on exercises.
• Partner with support teams, engineering, and production to identify skill gaps and training needs.
• Support onboarding and ongoing development of technicians and operators.
• Evaluate training effectiveness and update content based on process or product changes.
• Maintain and manage content within the DMA Learning Management System (LMS).

What This Job Offers

• Job Type: Full-time