Technical Trainer I
About The Position
The Technical Trainer I is responsible for developing and delivering technical course material on the various aspects of the Ignition software, as well as maintaining Ignition certification. They deliver courses both in-office and virtually on a regular basis. The Technical Trainer I also provides technical help throughout the company and may help other divisions through various training tasks. This is a full time position with in-person, hybrid or remote opportunities available. Travel for this position is required. Must be able to deliver uninterrupted 5 day courses both locally and at customer sites, and be able to travel for scheduled off-site courses.
Requirements
- Bachelor’s degree in a Technical or Instructional field OR at least 4 years of relevant technical education experience
- 2+ years experience with classroom and eLearning instructional development or delivery
- Experience with Ignition is strongly preferred
- Must be able to convey a large variety of technical concepts clearly and succinctly
- Positive interpersonal and communication skills, including writing and speaking skills
- Familiarity with a programming language (Python, Java, C++, etc)
- Familiarity with SQL
- Ability to write effective documentation for processes and procedures
- Enthusiasm for teaching
Nice To Haves
- Experience teaching programming classes is a plus
Responsibilities
- Delivering customer facing beginner level Ignition training courses that effectively transfer knowledge and actively engage the students
- Delivering training courses both virtually and in person
- Communicating complex technical concepts to a non-technical audience
- Preparing and cleaning-up of classroom both virtual and in-house
- Continuing to build Ignition knowledge beyond the ability to handle all customer questions in beginner classes
- Providing learning resources and guidance to employees throughout the company as needed
- Administering Ignition certification and assisting with any certification issues from IA staff or customers
- Assisting with other Training projects or tasks as assigned by their supervisor
Benefits
- 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
- Paid holidays, vacation, and sick time
- Company-matching 401k program
- Complimentary snacks and beverages
- Access to games like pool, table tennis, shuffleboard, or foosball
- Access to adjacent nature reserve
- Time for professional development
- Company and team activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
