Technical Solutions Specialist

Seequent • Denver, CO

5d

About The Position

The Technical Solutions Specialist delivers technical demonstrations, implementation services, and customer support for Seequent’s geotechnical data management solutions, with a primary focus on OpenGround. The role partners with customers throughout their lifecycle, providing technical guidance and helping them realise value from Seequent solutions.

The specialist works with customers, sales teams, developers, product teams, and engineering teams to connect technical and business requirements. The role also supports product testing, upgrades, feature releases, and go-to-market initiatives, while communicating customer feedback and market insights internally. Domestic and international travel of approximately 10–20% is required.

Requirements

• A bachelor's or postgraduate degree in a geoscience-related discipline, or equivalent industry experience.
• Five or more years of experience in geotechnical engineering, mining, civil infrastructure, or a related field.
• Strong knowledge of the geotechnical data lifecycle and experience with geotechnical information management systems.
• Proven experience configuring and supporting complex data management solutions.
• Experience in technical consulting, implementation, or customer-facing solution delivery.
• Excellent communication and stakeholder management skills, including the ability to build trusted relationships.
• Strong analytical and problem-solving capabilities, with a customer-focused approach to resolving issues.
• Ability to work independently, manage competing priorities, and thrive in a fast-paced environment.
• Flexibility to travel domestically and internationally approximately 10–20% of the time.

Responsibilities

• Deliver technical demonstrations and webinars aligned with customer challenges.
• Guide product evaluations and trials, explaining how Seequent solutions address business needs.
• Lead software implementation, onboarding, and coaching activities to support customer adoption.
• Provide technical support, troubleshoot complex issues, and deliver practical solutions.
• Build customer relationships and act as a trusted advisor throughout the customer journey.
• Gather and communicate customer feedback, market insights, and product enhancement opportunities to internal teams.
• Collaborate with product and engineering teams to test new functionality and support product evolution.
• Support product upgrades, feature releases, and go-to-market initiatives.
• Work with customers, sales teams, and developers to bridge technical and business requirements.

Benefits

• Benefits vary by location; applicants are asked to contact their Talent Acquisition Specialist for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level