Technical Services Representative

Triumvirate Environmental•Davie, FL

9d•Onsite

About The Position

Triumvirate Environmental is seeking a Technical Services Representative for its Davie, Florida office. The role supports the sales and technical services teams by delivering operational and administrative excellence and ensuring customer interactions are efficient, accurate, and leave a positive impression. The company serves organizations in higher education, life sciences, healthcare, and advanced manufacturing with compliance-management services. This is an onsite position reporting to the Technical Services Manager.

Requirements

Associate degree in Environmental Science or a business-related field.
Ability to work as a team player.
Determination and eagerness to learn about the environmental health and safety field.
Creativity in solving unique problems.
Leadership experience or potential.
Strong communication, analytical, technical, and organizational skills.
Intermediate skills with Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
Must be eligible to work in the United States without future sponsorship.
Must have a reliable form of transportation.

Nice To Haves

Prior relevant industry experience.
Prior successful experience in a customer service role.
Active HAZWOPER 24- or 40-hour certification.

Responsibilities

Coordinate jobs with customers and prepare associated paperwork, including trucking-process documents and weights.
Create and distribute invoices and quotes for services such as lab packs and lab moves.
Handle incoming calls from prospective and existing customers by responding to inquiries, obtaining information, or directing customers to an appropriate contact.
Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations.
Support the Sales team with administrative tasks related to maintaining and growing the customer base, including customized waste profiling and shipment report generation.
Organize and control job folders and customer master files, ensuring paperwork is filed properly and retrieving files for job costing.
Contact customers after service to conduct quality-control surveys.
Attend sales and other necessary meetings.
Provide technical support to Inside and Outside Sales representatives and customers.
Assist with approval of OSS, lab pack, and other job folders.
Order and maintain office-supply inventory.
Track some office budgetary items.
Perform other duties as assigned.