Technical Services Representative

Triumvirate Environmental • Davie, FL

9d • Onsite

About The Position

Triumvirate Environmental is seeking a Technical Services Representative for its Davie, Florida office. The role supports the sales and technical services teams by delivering operational and administrative support and helping ensure efficient, accurate customer interactions. The position reports to the Technical Services Manager and is onsite.

Requirements

• Associate degree in Environmental Science or a business-related field.
• Ability to work as a team player.
• Determination and eagerness to learn about the environmental health and safety field.
• Creativity in solving unique problems.
• Leadership experience or potential.
• Strong communication, analytical, technical, and organizational skills.
• Intermediate skills with Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
• Must be eligible to work in the United States without future sponsorship.
• Must have a reliable form of transportation.

Nice To Haves

• Prior relevant industry experience.
• Prior successful experience in a customer service role.
• Active HAZWOPER 24- or 40-hour certification.

Responsibilities

• Coordinate jobs with customers and prepare related paperwork, including trucking-process paperwork and associated weights.
• Create and distribute invoices with quotes for services such as lab packs and lab moves.
• Field incoming calls from prospective and existing customers, responding directly, obtaining information, or directing callers to an appropriate person.
• Assist Sales and Technical Services staff with job scopes and coordination of bids, proposals, and quotations.
• Assist the Sales team with administrative tasks to maintain and grow the customer base, including customized waste profiling and shipment report generation.
• Organize and control job folders and customer master files, ensure paperwork is properly filed, and retrieve files for job costing.
• Conduct post-service customer surveys as part of quality control.
• Attend sales meetings and other necessary meetings.
• Provide technical support to Inside and Outside Sales representatives and customers.
• Assist with approval of OSS, lab pack, and other job folders.
• Order and maintain office-supply inventory.
• Track certain office budget items.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• 401(k) contribution.
• Tuition reimbursement.
• Safety training and opportunities for external training and certifications.
• Mentorship and career succession planning.
• Relocation opportunities.
• Auto and home insurance discounts.
• Pet assistance discount plans.
• Discounted movie passes.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree