Technical Sales Specialist – Inorganic Spectroscopy [ICP-OES & ICP-MS]

Thermo Fisher Scientific • Colorado Springs, CO

1d • $102,200 - $153,350

About The Position

The Technical Sales Specialist (TSS) is a technology-focused commercial role within Thermo Fisher Scientific’s Chromatography and Mass Spectrometry Division. The territory covers markets throughout the Western United States and the Western Canadian provinces. The role sells and supports the division’s ICP-OES and ICP-MS instruments and consumables, with the goal of driving sustained revenue growth and helping customers address analytical challenges. The TSS supports sales colleagues in new and existing accounts, builds customer relationships, and contributes throughout the sales process from prospecting through closing.

The specialist applies scientific, applications, and commercial knowledge to understand customer workflows and position appropriate solutions. They advise customers on method development and optimization, sensitivity, selectivity, throughput, sample preparation, and workflow efficiency, and communicate technical differentiation and competitive positioning. The position works closely with account managers and internal sales, field application, laboratory application, IES, business unit, manufacturing, and R&D colleagues. Travel to customer locations is required, including overnight travel.

Requirements

• At least 5 years of experience with analytical instrumentation, including technical sales, applications, laboratory, product, or related customer-facing experience.
• Bachelor’s degree in chemistry, analytical chemistry, biochemistry, environmental science, forensic science, or a related scientific discipline.
• Strong technical knowledge of ICP-OES and ICP-MS instrumentation, workflows, and applications.
• Strong interpersonal, oral and written communication, and presentation skills.
• Fluent in English and other languages as needed in the assigned region.
• Demonstrated commercial excellence in a matrix environment.
• Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio.
• Ability to travel to customer locations, including overnight travel; the posting states travel of up to 80% and 75% plus.
• Demonstrate Thermo Fisher Scientific’s values of Integrity, Intensity, Innovation, and Involvement.

Nice To Haves

• Demonstrated experience with ICP-OES and/or ICP-MS instrumentation.
• Advanced degree in a relevant scientific discipline.
• Hands-on ICP-OES and ICP-MS instrumentation, applications, method development, or troubleshooting experience.
• Technical sales experience in analytical instrumentation; candidates with deep ICP-OES and ICP-MS applications expertise and demonstrated commercial or customer-facing aptitude may also be considered.
• Strong market knowledge and business insight into the industry sector, markets, and key trends.
• Experience conducting seminars and presentations.
• Commercial mentality and strong motivation to win new business, with validated steadfast pursuit of opportunities.

Responsibilities

• Identify and prioritize new client opportunities and sales potential to grow the respective product lines.
• Support Account Managers in uncovering opportunities and growing customer allegiance and sales revenue.
• Build trusted customer relationships and act as an account technical advisor, bringing in technical support as needed.
• Support sales execution and provide technical expertise to advance customer solutions.
• Share customer feedback with the Business Unit and attend technical visits to Business Unit, manufacturing, R&D, and demonstration sites with customers.
• Support New Product Introduction prospects within the territory to improve adoption and revenue return.
• Support the sales funnel and participate in forecast calls with country leads and sales teams.
• Use company sales tools to manage accounts, opportunities, pipelines, and forecasts accurately and promptly.
• Maintain awareness of competitor and industry activity.
• Coordinate with sales, field application, laboratory application, IES, and other internal specialists to provide technical expertise.
• Provide product-positioning training to country sales teams.
• Maintain technical knowledge of assigned product lines and company literature, and represent Thermo Fisher Scientific positively at customer locations.
• Engage scientists in detailed technical discussions about ICP-OES and ICP-MS instrumentation, workflows, and applications.
• Consult with customers on analytical challenges, including method development and optimization, sensitivity, selectivity, throughput, sample preparation, and workflow efficiency.
• Communicate technical differentiation and competitive positioning of ICP-OES and ICP-MS solutions.
• Conduct seminars and presentations, and travel to customer locations, including overnight travel.

Benefits

• Competitive remuneration and eligibility for a variable annual incentive plan bonus.
• Choice of national medical and dental plans and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours of paid time off (PTO) and 10 paid holidays annually.
• Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave.
• Accident and life insurance, and short- and long-term disability in accordance with company policy.
• Competitive 401(k) U.S. retirement savings plan.
• Employee Stock Purchase Plan (ESPP), offering eligible colleagues the opportunity to purchase company stock at a discount.
• Career and development prospects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level