DWM Backflow Specialist II (OES)

City of Atlanta•Atlanta, GA
•$58,977 - $78,735

About The Position

The DWM Backflow Specialist II ensures City compliance with federal, state, and local environmental requirements and protects potable and non-potable water supplies and customer plumbing. The role inspects backflow assembly installations, conducts cross-connection control testing and water-use surveys, and maintains records and a database of assemblies connected to the water distribution system. It also involves compiling data, generating reports, reviewing environmental-office legal and financial issues, and coordinating public information. The position conducts field inspections and testing, evaluates plumbing and water distribution systems, identifies potential cross-connections, and works with customers, contractors, engineers, developers, inspectors, plumbers, and government agencies to resolve compliance issues. It maintains inspection records and computerized account files, prepares reports and violation notices, and provides customers with documentation and compliance timelines. The role works under very general supervision and reports to the Backflow/Cross Connection Manager.

Requirements

  • High school diploma or equivalent.
  • Five years of experience in water distribution and backflow prevention.
  • State of Georgia Water Distribution Certification.
  • Valid driver's license issued by the State of Georgia.
  • Obtain State of Georgia Backflow Prevention Certification within one year after hire.
  • Comprehensive knowledge of backflow prevention, cross-connection control programs, and water distribution systems.
  • Knowledge of applicable federal, state, and local laws, regulations, plumbing codes, and environmental compliance requirements related to drinking water protection.
  • Knowledge of potable and non-potable water systems, contamination prevention, backflow assembly types and standards, plumbing systems, hazard classifications, construction plans, GIS maps, inspection procedures, and compliance documentation.
  • Knowledge of computerized backflow management systems, including XC2 and Swift Comply, and customer service and public relations practices.
  • Skill in conducting water-use surveys and cross-connection inspections; inspecting, testing, and verifying backflow assemblies; interpreting codes and engineering plans; identifying cross-connections; and investigating complaints.
  • Skill in preparing inspection reports and compliance notices, maintaining electronic records, organizing inspection schedules and files, communicating technical information, coordinating with stakeholders, and analyzing findings to recommend corrective actions.
  • Skill in Microsoft Office Suite and other business software applications.
  • Ability to apply regulations, independently conduct field inspections, assess plumbing and water distribution systems, determine backflow requirements, identify violations, and recommend corrective measures.
  • Ability to communicate clearly in writing and verbally, prepare accurate reports and correspondence, prioritize inspections and deadlines, exercise sound judgment, maintain detailed records, and manage confidential information.
  • Ability to work outdoors in varying weather conditions and conduct field inspections at commercial, industrial, and residential sites.

Nice To Haves

  • Related technical degree or associate's degree.
  • Five to six years of related experience.

Responsibilities

  • Examine customer water usage and conduct water-use surveys, cross-connection testing, and other testing procedures to determine backflow assembly and cross-connection control requirements.
  • Inspect backflow assembly installations for compliance with applicable federal and state plumbing codes and rules.
  • Monitor backflow assembly maintenance and replacement needs through customer service calls and annual inspections.
  • Conduct meetings and site surveys with contractors, engineers, developers, maintenance personnel, owners, and plumbers to resolve potential cross-connection issues.
  • Organize customer files and maintain inspection data and equipment information for backflow assemblies.
  • Review and interpret construction plans, blueprints, as-built drawings, and area maps for backflow device installations.
  • Participate in pre-construction meetings and conduct on-site inspections with water distribution inspectors.
  • Build and maintain effective working and public relations with plumbing groups, owners, and consultants.
  • Interact with internal and external customers, contractors, engineering advisors, and government water agencies.
  • Maintain computerized accounts and files in backflow software, including compliance violations, annual inspection due dates, device information, and location data.
  • Conduct routine inspections at commercial, industrial, and residential customer sites to assess backflow prevention needs and protect the water system from potential contamination and pollution.
  • Maintain project inspection files and records.
  • Conduct backflow inspections, inspect device installations, and test backflow prevention assemblies as needed.
  • Troubleshoot and respond to complaints about backflow prevention devices within the City of Atlanta water distribution system.
  • Examine locations for cross-connections and verify backflow prevention devices for new buildings or changes when building plans are issued.
  • Coordinate with contractors and inspectors to ensure compliance with water regulations.
  • Write inspection reports and notify customers of backflow violations.
  • Provide water customers with documentation explaining installation standards and compliance timeframes.
  • Perform other duties as assigned.
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