Technical Sales Specialist - Mid-Atlantic

Refeyn Ltd • Charlotte, NC

3d • $140,000 - $160,000 • Remote

About The Position

The Technical Sales Specialist develops new business opportunities and advances adoption of Refeyn’s technology among life science customers. Working consultatively, the role presents Refeyn’s solutions and uses expert knowledge of applications and technology to support customers. The position is part of a regional team and is accountable for delivering orders and revenue growth against agreed targets, while building and maintaining customer relationships within an assigned territory to generate recurring business. The position reports to the Regional Sales Manager for the assigned territory. The ideal candidate lives in Maryland or North Carolina. Travel within the territory to visit customers and attend conferences or workshops is expected approximately 50% of the time. The role may also involve basic customer demonstrations.

Requirements

• Experience selling scientific capital equipment or analytical instruments to R&D environments.
• Experience through at least three planning cycles for the relevant market or customer groups.
• Ability to create and execute tactical sales plans.
• History of owning and consistently achieving or exceeding sales targets.
• Demonstrable experience hunting for and creating new business.
• Experience pitching to key stakeholders.
• Experience leading successful negotiations with key accounts.
• Confident communication skills and experience communicating with varied audiences and cross-functional teams.
• Strong organizational and time-management skills.
• Experience working remotely and autonomously.
• Hands-on experience with a variety of bioanalytical techniques.

Nice To Haves

• An established network of customers in the relevant market or customer groups.

Responsibilities

• Promote and sell Refeyn products and solutions to academic and industry customer groups.
• Meet or exceed the sales target assigned by the Regional Sales Manager.
• Create and advance new business opportunities through the sales funnel, nurture leads, and accurately forecast opportunities in Salesforce.
• Identify new prospects and establish relationships with potential customers.
• Manage and develop customer relationships for long-term partnerships, including regular follow-up with existing customers to review needs such as upgrades and consumables.
• Build networks within relevant academic and industrial circles.
• Assess customer needs and enquiries, recommend suitable products and services, and understand customer applications, workflows, pain points, and potential technology fit.
• Identify key decision makers and understand customers’ purchasing processes.
• Drive newly launched products and services into the marketplace and follow up on successful technology implementation.
• Lead price and contract negotiations with prospective customers.
• Collaborate with Marketing, Product Management, Applications, and Service to provide customers with technical information and support.
• Use available sales tools, including Salesforce and LinkedIn, to maximize sales efficiency.
• Support the Regional Sales Manager in developing and implementing territory plans.
• Lead sales and promotional activities, including conferences and customer workshops, and generate leads and prospects.
• Prepare quarterly forecasts and maintain accurate opportunity information in the CRM.
• Provide basic customer demonstrations as needed.
• Travel within the assigned territory to visit customers and attend conferences and workshops (approximately 50%).

Benefits

• Salary anticipated at $140,000–$160,000 USD, depending on experience.
• 25 days of paid time off per year, plus 10 paid holidays.
• 5% company match to 401(k).
• One paid volunteer day.
• Annual wellbeing allowance.
• Medical, dental, vision, and life insurance; workers’ compensation insurance; and Employee Assistance Program.
• Voluntary benefits, including flexible spending accounts and supplemental accident, critical illness, and hospital indemnity insurance.
• Access to LinkedIn Learning courses for professional and personal development.
• Frequent training sessions on hard and soft skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed