Technical Sales Specialist, Sera

Thermo Fisher Scientific•Grand Island, NY
•Onsite

About The Position

The Technical Sales Specialist, Sera, is responsible for growing sales within an assigned territory in Grand Island, New York. The role combines remote customer engagement by email and phone with some in-person field travel. The specialist develops customer relationships, identifies opportunities using account history and market trends, and works with sales counterparts and support teams to build account strategies, lead customer engagements, and present solutions. The role also requires territory planning, forecasting, reporting, CRM maintenance, product knowledge, and participation in sales training. Overnight travel may be required for customer visits, training, and meetings. Relocation assistance is not provided, and applicants must be legally authorized to work without sponsorship and pass a comprehensive background check.

Requirements

  • Bachelor’s degree in Biology, Molecular Biology, Biochemistry, or a related life sciences field.
  • At least 2 years of sales and/or customer contact experience.
  • Outstanding relationship management and influencing capabilities.
  • Strong organizational and time-management skills.
  • Ability to learn and use online CRM applications and social media resources to grow a territory.
  • Demonstrated ability to strategize and achieve results.
  • Digital skills in MS Word, Excel, Outlook, PowerPoint, or similar programs.
  • Strong interpersonal, verbal, written communication, and presentation skills.
  • Self-directed, persistent, and goal-oriented approach.
  • Ability to work effectively independently and collaboratively.
  • Ability to multitask and work in a highly matrixed environment.
  • Flexibility to adapt to a constantly evolving environment.
  • Demonstrate Thermo Fisher Scientific’s 4i values: Integrity, Intensity, Innovation, and Involvement.
  • Legally authorized to work without sponsorship and able to pass a comprehensive background check.

Responsibilities

  • Achieve or exceed the territory sales plan using strategic selling skills with existing and prospective customers.
  • Nurture customer relationships and increase revenue from existing accounts.
  • Research accounts and use historical sales data and market trends to generate new business.
  • Develop and lead customer meetings, events, presentations, and proposals with support teams.
  • Collaborate with sales counterparts on account growth strategies, account mapping, and penetration.
  • Develop, write, and implement a monthly business plan for the assigned territory.
  • Provide weekly, monthly, and quarterly forecasting and reporting as required.
  • Analyze data sources to identify and pursue high-value territory opportunities.
  • Maintain and expand customer records in Thermo Fisher’s Salesforce CRM system.
  • Communicate key activities, trends, customer dynamics, account objectives, and actions to management.
  • Manage multiple tasks and prioritize assignments while adapting effectively to change.
  • Participate in company sales development programs and training.
  • Use product features, benefits, and applications to develop value propositions and customer solutions.

Benefits

  • Competitive remuneration and a variable annual bonus may be available based on company, team, and/or individual performance.
  • Choice of national medical and dental plans and a national vision plan, including health incentive programs.
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
  • At least 120 hours of paid time off and 10 paid holidays annually.
  • Paid parental leave, including 3 weeks for bonding and 8 weeks for caregiver leave.
  • Accident and life insurance, and short- and long-term disability in accordance with company policy.
  • 401(k) U.S. retirement savings plan.
  • Employees’ Stock Purchase Plan offering eligible colleagues the opportunity to purchase company stock at a discount.
  • Career and development prospects.
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