Technical Sales Engineer
About The Position
The Technical Sales Engineer works remotely with the ADLINK sales team to identify and win customer opportunities by developing technical solutions that meet customer needs. Solutions may include carrier designs, semi-custom products based on ADLINK standards, and fully custom system-level designs. The role involves understanding customer pain points, proposing architectures, and leading engineering teams from concept through production launch. Designs may involve next-generation x86 processors, ARM-based tablets, COM Express, SMARC, NVIDIA Jetson, carriers, products, or systems. The position combines customer-facing technical sales support with technical program management. The engineer develops presentations, proposals, Statements of Work, and other technical materials; supports customer requests and issue resolution; manages project schedules and trackers; and leads hardware design and development through prototype and production. The role may require travel for onsite customer meetings and attendance at the San Jose office as needed. Supervisory responsibilities include reporting team and project metrics and mentoring junior team members.
Requirements
- Minimum of a BSEE or equivalent.
- Minimum of 10 years of related experience.
- Demonstrated leadership skills.
- Ability to work with customers and internal teams.
- Demonstrated ability to work with cross-functional teams.
- Familiarity with high-speed design and debug techniques.
- Familiarity with PC architecture.
- Strong organizational skills and excellent written and verbal communication skills.
- English speaking skills with good verbal and written communication.
- Ability to use a computer and standard software tools including Word, Excel, and PowerPoint.
- Ability to use engineering tools to view schematics and PCB layouts.
- Ability to use small tools such as screwdrivers and pliers.
Responsibilities
- Manage new opportunities requiring Technical Sales Engineer support using Salesforce.
- Work with the ADLINK sales team to win custom system-level design opportunities, including travel for onsite customer meetings.
- Create customer-facing technical presentations, documentation, proposals, and Statements of Work.
- Work with the PSM team when detailed technical support is needed for new opportunities.
- Lead development projects through the NPI process using strong technical program management practices.
- Support customer technical requests and issues, determine root causes, and respond to customer needs.
- Track and manage ODM/DMS+ projects using Excel action trackers to monitor performance and meet customer expectations.
- Create and manage project schedules in MS Project for ODM/DMS+ and customized projects.
- Lead hardware design activities from prototype through production and drive resolution of customer-reported issues.
- Help develop NRE, tooling, and certification plans.
- Review BOM costs and identify gaps in collaboration with internal AATI engineering teams, the Business Unit, and DMS+ as appropriate.
- Provide regular management reports on team metrics, including workload, schedule tracking, and project cost tracking.
- Mentor, train, and support junior team members on ADLINK processes, design techniques, and best practices.
- Attend the San Jose office as needed.
Benefits
- Medical, dental, and vision insurance.
- Life, AD&D, short-term disability, and long-term disability insurance.
- 401(k) retirement plan.
- HSA, Health Care FSA, and Dependent Care FSA.
- Vacation and sick leave.
- Paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
