Technical Sales Engineer

Contech Engineered Solutions•Cleveland, OH

About The Position

Contech Engineered Solutions is hiring a Technical Sales Engineer to promote and sell its products to new and existing customers within an assigned territory. The role works with designers, engineering consultants, contractors, distributors, and government officials to support solution and specification development, provide technical assistance, and solve problems that help maximize product sales. The position operates with moderate autonomy, with guidance available from regional leadership. The Technical Sales Engineer is responsible for territory sales goals and initiatives, customer development, project consultation, technical presentations, sales-channel management, quotes and orders, and pricing strategies. The role also includes competitor research, product learning, and project support through submittals, production, delivery, and installation. Customer issues and claims may require on-site investigation and coordination with regional leadership to develop resolutions.

Requirements

Bachelor's degree in engineering, preferably civil or environmental, or an equivalent combination of education and experience.
At least 3 years of experience in site civil projects, technical sales, or engineering.
Excellent verbal and written communication skills.
Ability to prepare and review standard engineering documentation.
Business and engineering knowledge, including knowledge of the construction industry.
High-level leadership and negotiation skills.
Ability to work independently and collaboratively.
Computer proficiency, including Microsoft Office, CRM software, and basic CAD.
Valid driver's license and ability to travel within the assigned territory as needed.

Responsibilities

Meet or exceed annual sales goals for the assigned territory.
Follow the Sales Engineer Operating System, establish territory-specific initiatives with field leadership, and work to achieve them.
Contact established and prospective customers in the territory, provide personal service, develop new accounts and product applications, and increase market share.
Consult with customer representatives to understand project requirements, provide technical assistance, gather project information, and explain products and solutions.
Conduct technical presentations and obtain favorable specifications for Contech products.
Plan and organize territory coverage and sales approaches.
Manage direct and distribution sales channels and develop quotes and orders.
Develop pricing strategies for customers and projects in the assigned territory.
Maintain knowledge of competitors' products, quality, sales, pricing, marketing, production facilities, and limitations.
Support projects with submittals, production, and product delivery during installation.
Investigate customer issues and claims through on-site visits and work with regional leadership on resolutions that minimize Contech's exposure.
Continually increase product knowledge through product literature, design specifications, field and laboratory test results, and hands-on experience in the field and manufacturing plants.