About The Position

NFI is a global bus manufacturer of mass mobility solutions, offering products under the New Flyer, MCI, Alexander Dennis Limited, Plaxton, ARBOC, and NFI Parts brands. Its range of drive systems includes zero-emission electric, natural gas, electric hybrid, and clean diesel. The company supports its installed base of buses and coaches around the world. The Technical Sales Analyst reports to the Director of Technical Sales and works with Regional Sales Managers to understand and address customer needs and requirements. The role also contributes to bid and proposal processes, coordinating with internal teams to develop solutions, costing, pricing, and complete proposal packages.

Requirements

  • Project management experience.
  • Ability to read blueprints and technical specifications.
  • Working knowledge of basic accounting and contractual terms and conditions.
  • Working knowledge of heavy-duty transit bus architecture and components.
  • University degree in business or engineering, or an equivalent combination of education and experience.

Responsibilities

  • Review customer specifications and work with Regional Sales Managers to understand customer needs.
  • Act as the primary customer contact during the early stages of bid and proposal processes.
  • Initiate bid bills of materials (BOMs) and coordinate with cell teams.
  • Work with engineering, service, operations, finance, legal, and aftermarket teams to develop solutions for gaps and customer needs.
  • Coordinate with the Supply team to complete BOM costing and obtain quotes for required items.
  • Collaborate with the Sales team to develop final pricing recommendations, obtain margin validation, and secure necessary approvals.
  • Prepare bid or proposal packages and ensure submissions meet established departmental guidelines.
  • Handle customer inquiries and follow up on open items related to technical definition.
  • Maintain the sales funnel, CRM database, and supporting documentation, including sales transaction reports.

Benefits

  • Extended healthcare plan, including medical, disability, dental, and vision coverage.
  • Group RRSP (RPP).
  • Group life, AD&D, and critical illness insurance.
  • Paid time off.
  • Training and development.
  • Employee discounts.
  • Employee assistance program and counseling.
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