Technical Program Manager

Physical Superintelligence•Boston, MA

2d•Hybrid

About The Position

Physical Superintelligence is a startup with roots at Google, NVIDIA, Harvard, Meta, MIT, Oxford, Johns Hopkins, Cambridge, and the Perimeter Institute building AI systems to discover new physics at scale. Our mission is to discover and commercialize transformative physics breakthroughs at scale with artificial superintelligence, safely, verifiably, and for broad public benefit. The last century's golden age of physics gave us transistors, lasers, and nuclear energy. We believe artificial superintelligence will unlock the next one. We're creating the infrastructure to industrialize scientific discovery and usher in this new era. We have one product: new physics, at scale. Data centers are where that product meets the market first. Our platform, Emmy, builds a coupled physics twin of a customer's site and finds capacity and energy the operator did not know they had. Every engagement runs through the same steps: NDA, scoping study, data-requirements document, pilot, contract. The physics moves fast. What stalls is everything around it: a redline waiting on customer legal, a data export waiting on a security review, a site walk waiting on a badge. We are seeking a Technical Program Manager to own that surrounding work across our data center engagements, so no engagement ever waits on a non-technical dependency.

Requirements

Five or more years managing technical projects with external customers where the deliverable depended on legal, procurement, security, or facilities workstreams you did not control.
Working fluency in data center operations. You know what a megawatt of critical load, PUE, a CRAH unit, and a BMS export are, and you can run a data-requirements review with a customer's facilities engineer without a translator.
A record of unblocking. You can describe several engagements where the technical work was ready, something else was in the way, and exactly what you did to clear it.
Comfort with contracts. You have shepherded NDAs, MSAs, SOWs, or data-sharing agreements through two legal departments at once and can tell which redlines need a lawyer and which need a phone call.
Fluency with AI agents in daily work. You already use them to draft, summarize, and automate follow-ups, and you can wire a workflow to a CRM record without waiting for an engineer.
Steadiness with senior people. You will tell founders, customer executives, and their counsel that something is late.

Nice To Haves

Operator or developer side of data centers, colocation, or hyperscale infrastructure.
Performance-based or shared-savings commercial structures, where a measured baseline must be agreed first.
Administering a CRM (Attio, HubSpot, Salesforce): pipelines and automations, not only data entry.

Responsibilities

Run each engagement from first conversation through signed contract and pilot.
Hold the plan and the dependency list for every active customer. Know at any moment what the next blocker is, who owns it on each side, and when it clears.
Own the non-technical workstreams: NDAs, engagement agreements and exhibits, data-sharing and security questionnaires, site access, insurance and compliance requests, invoicing milestones. Commercial terms and technical scope are set elsewhere; you make sure they get signed.
Every document is drafted, routed, and signed on the engagement's schedule, and you chase whoever is late, on either side.
Be the customer's operational counterpart. Run the weekly cadence with their project lead and facilities team, publish decisions and action items the same day, and turn the data-requirements document our engineers write into a delivery plan the customer can execute: which systems, what format, under what agreement, by when.
Confirm the data arrived and is what was asked for before engineering finds out it is not.
Make Attio the system of record. Build the engagement pipeline on top of our CRM: stages, documents, blockers, owner and due date on every open item. Any status question about a customer should be answerable from Attio without asking you.
Run the work through AI agents. Draft notes, status updates, redline summaries, and intake checklists with agents, and wire them to Attio so tracking and follow-up happen without you typing them.
We measure this role on how many engagements one person can run well.