Technical Program Manager

Rhoda AI • Mountain View, CA

1d • $175,000 - $250,000

About The Position

At Rhoda AI, the Technical Program Manager owns delivery for customer engagements from the first scoping call through POC completion. The role plans timelines and resources, manages customer and internal communications, coordinates across engineering, product, and operations teams, and ensures customer sites are ready for deployment. By owning program delivery, the Technical Program Manager enables Application and Solution Engineers to focus on engineering while keeping customers and internal teams informed.

The position is part of the Application Engineering team, which works directly with customers to understand operational problems and apply Rhoda AI’s platform end to end. This includes model post-training and data collection, robot tooling and work-cell design, and production deployments. The team operates at the intersection of engineering, product, deployment operations, and business, with members in the US and Germany.

Requirements

• Bachelor's degree in engineering or a related technical field, or equivalent experience.
• 4+ years of technical program or project management experience, ideally in robotics, automation, manufacturing, or hardware.
• Proven ability to manage multiple concurrent, customer-facing programs with competing priorities.
• Technical depth to engage credibly with engineers and customers on robotics and automation topics.
• Excellent written and verbal communication skills, including with customer executives and plant teams.
• Strong organizational skills and comfort with project management tools.
• Willingness to travel to customer sites domestically and internationally.

Nice To Haves

• PMP or similar certification.
• Experience with industrial deployments, FAT/SAT processes, or equipment logistics.
• Experience in customer success or deployment operations at an early-stage company.
• German language proficiency.

Responsibilities

• Own end-to-end timeline and resource planning for customer programs, from scoping through POC.
• Serve as a point of contact for customer communications, participating in regular syncs and status reporting.
• Coordinate across Application Engineering, ML, robot software, hardware, product, and business teams to keep programs on track.
• Lead site planning and readiness with Application Engineers, including logistics, equipment shipping, and return logistics.
• Identify risks early and drive mitigation, escalation, and resource planning, especially around the POC stage.
• Capture feature requests and blockers from the field and channel structured feedback to product and engineering.
• Manage internal team resource coordination across concurrent programs in the US and Europe.
• Build and improve the processes, templates, and tools the team uses to deliver programs consistently.

What This Job Offers

• Job Type: Full-time