Technical Product Manager - Payments

Felix Technologies•New York, NY

2d•$170,000 - $220,000

About The Position

Félix is seeking a hands-on, technically fluent Product Manager to build and scale its next-generation payments platform. The platform supports the movement of money from customer funding through settlement with banking partners and powers multiple Félix products. The role combines platform-level strategy, technical depth, and a bias for action, with a focus on improving conversion, authorization rates, reliability, and unit economics. The Product Manager will own the payment orchestration layer and its ecosystem, including processors, banking and settlement partners, tokenization, and reconciliation. This is a builder role involving close work with engineering and ownership of business metrics such as authorization rate, processing cost, and GMV. The role includes defining and executing a payments roadmap that unifies processors, banking partners, and payment methods in a scalable orchestration platform for pay-ins, routing, and settlement. The Product Manager will evolve the in-house orchestrator and rules engine, including intelligent processor routing, fallback and resilience logic, and automated reconciliation and settlement. They will analyze payment data, validate hypotheses with SQL, and work with analysts and engineers to improve conversion, acceptance, and authorization. The position also involves launching payment methods and integrations across cards, wallets, ACH, cash, and other rails, and collaborating with Engineering, Finance, Operations, Fraud, and Business Development. The Product Manager will communicate strategy and impact to executive leadership and manage relationships with processors, acquiring and banking partners, and card networks. Félix describes itself as a hyper-growth Series C company building financial products for an underserved community. Its culture emphasizes loyalty, radical transparency, constructive feedback, ownership, and creating sustainable value. The company is an equal opportunity employer.

Requirements

At least 5 years of product management experience focused on payments, ideally in a fast-paced startup or growth environment as a primary builder.
Technical fluency and resourcefulness, including the ability to work with engineering teams on API-based payment solutions.
Ability to run simple SQL queries and understanding of data pipelines and system resilience, including timeouts, fallbacks, and service dependencies.
Deep understanding of the payments ecosystem—including orchestration, processors and PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation—or demonstrated ability to rapidly acquire deep domain knowledge in a new technical area.
Experience owning payment performance metrics such as authorization rate, conversion, processing cost, and GMV, and using them to drive product improvements.
Strong ownership and bias toward action, with comfort working hands-on rather than delegating.
Strong stakeholder management and communication skills, particularly with Fraud, Finance, Compliance, executive teams, and external partners.
Passion for fintech and digital finance innovation.
Equivalent competencies may be considered.

Nice To Haves

Experience working with payment processors and payment orchestration.
Familiarity with alternative payment rails such as ACH, BNPL, wallets, and stablecoins.

Responsibilities

Define and execute the payments product strategy and roadmap with Product and Engineering leadership.
Build a unified, scalable orchestration platform for pay-ins, routing, and settlement, using reusable platform components.
Own the payment orchestrator and rules engine, including intelligent processor routing, fallback logic, and resilience.
Balance authorization rates, transaction costs, and reliability.
Own reconciliation and settlement health across processors and banking partners, and drive automation.
Analyze payment data and metrics, use SQL to validate hypotheses, and partner with Data Analysts and Engineers to improve conversion, acceptance, and authorization.
Design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, additional processors, and settlement banks.
Collaborate with Engineering, Finance, and Operations on scalable payments solutions.
Coordinate with Fraud to monitor payment-method fraud performance and provide data for fraud checkpoints.
Partner with Business Development on processor and banking partner negotiations.
Communicate payments strategy and impact to executive leadership.
Manage relationships with payment processors, acquiring and banking partners, and card networks.
Own and improve payment performance metrics, including authorization rate, processing cost, and GMV.