Technical Product Manager - Payments
About The Position
Félix is seeking a hands-on, technically fluent Product Manager to build and scale its next-generation payments platform. The platform moves money from customer funding through settlement with banking partners and supports multiple Félix products requiring money movement. The role owns the payment orchestration layer and its ecosystem, including processors, banking and settlement partners, tokenization, and reconciliation. The Product Manager will work closely with Engineering to build real-time systems and own business metrics such as authorization rate, processing cost, and GMV, while improving conversion, reliability, and unit economics in a high-growth, ambiguous environment. Félix is building a financial companion for Latinos in the United States, combining an AI-powered conversational interface with financial infrastructure for cross-border money movement and other services. The company describes itself as a hyper-growth Series C company with over $300 million in funding. The role is remote, with offices in Miami and Mexico City and the possibility of hybrid work.
Requirements
- At least 5 years of product management experience, focused on payments, ideally as a primary builder in a fast-paced startup or growth environment.
- Technical fluency and resourcefulness, including experience with API-based payment solutions, ability to run simple SQL queries, and understanding of data pipelines and system resilience, such as timeouts, fallbacks, and service dependencies.
- Deep understanding of the payments ecosystem, including orchestration, processors and PSPs, acquiring and banking partners, card networks, authorization and settlement flows, tokenization, and reconciliation; alternatively, a track record of rapidly developing deep knowledge in a new technical area.
- Experience owning payment performance metrics such as authorization rate, conversion, processing cost, and GMV, and using them to drive product improvements.
- Strong ownership and bias toward action, with comfort working hands-on rather than delegating.
- Strong stakeholder management and communication skills with fraud, finance, compliance, executive teams, and external partners.
- Passion for fintech and digital finance innovation.
- Equivalent competencies in the listed areas may also be considered.
Nice To Haves
- Experience working with payment processors and orchestration.
- Familiarity with alternative payment rails such as ACH, BNPL, wallets, and stablecoins.
Responsibilities
- Develop and own the payments roadmap with Product and Engineering leadership, unifying processors, banking partners, and payment methods in a scalable orchestration platform for pay-ins, routing, and settlement.
- Drive the evolution of the in-house payment orchestrator and rules engine, including intelligent processor routing, fallback and resilience logic, and balancing authorization rates, transaction costs, and reliability.
- Own reconciliation and settlement health across processors and banking partners, working toward automation.
- Analyze payment data and metrics, use dashboards and SQL to validate hypotheses, and work with Data Analysts and Engineers to improve conversion, acceptance, and authorization.
- Partner with Engineering to design, build, and launch payment methods and integrations across cards, wallets, ACH, cash, additional processors, and settlement banks.
- Collaborate with Engineering, Finance, and Operations on scalable solutions involving reconciliation, treasury, revenue recognition, payment operations, and disputes.
- Coordinate with Fraud to monitor fraud performance by payment method and provide data for fraud checkpoints.
- Partner with Business Development on processor and banking partner negotiations.
- Communicate payments strategy and impact to executive leadership and manage relationships with processors, acquiring and banking partners, and card networks.
Benefits
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- 401(k)
- Remote work environment, with offices in Miami and Mexico City and the option to work hybrid
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Opportunities for growth in a dynamic entrepreneurial environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
