Technical Product Manager, Onshape Growth & Monetization

Pilot Thomas Logistics•Boston, MA

1d•Hybrid

About The Position

Onshape, a PTC SaaS business, is developing a completely new Computer-Aided Design (CAD) and design data management platform for professional mechanical designers and engineers, delivered globally as SaaS. PTC seeks an experienced Technical Product Manager with CPQ and/or E-commerce experience to drive the systems that connect Onshape to the way customers buy it: sign-up, sales-led or in-product purchasing, trials, provisioning and entitlements, and the handoff from a closed sales deal to a correctly provisioned account. Onshape sells two ways. Customers can purchase directly in the product, or work with our sales team. Both paths land in the same product, and customers move between them as they grow. Both work today — and as the business grows, so does what we need from them, including an expanding set of usage-based, API, and AI-driven plans. You will define what gets built here, work with engineering to deliver it, and partner with sales, marketing, customer success, and business operations. You will join the Product Operations & Strategy team within the Onshape product organization, working cross-functionally on the systems, data, and processes that no single team owns on its own. This is a technical role in a business-facing domain, and it suits someone who is comfortable in both.

Requirements

5+ years in product management or technical program management, or providing technical support for e-commerce/CPQ systems
Experience with SaaS commercial systems such as self-serve purchasing, subscription provisioning, entitlements, or billing
Experience integrating a product with a CRM or CPQ platform
Able to understand data and system designs and how systems interact with each other through API and other integrations
Proficiency in SQL and hands-on experience analyzing data in a data warehouse
Working knowledge of SaaS subscription mechanics, including ARR, plan changes, add-ons, and usage-based pricing
Bachelor’s degree in engineering, computer science, mathematics, business, or equivalent experience
Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

Nice To Haves

Familiarity with revenue recognition for subscription and consumption-based products
Experience at a publicly traded software company
Hands-on experience with Salesforce and a CPQ platform
Experience supporting both self-serve and sales-led purchasing motions
Experience monetizing usage-based, API, or AI capabilities
Background in software engineering
Experience with CAD, PLM, or other engineering software

Responsibilities

Define how the Onshape product system integrates with downstream go-to-market systems, including Salesforce and our CPQ platform, and maintain the abstraction layers between them
Drive the roadmap for sign-up, in-product purchasing, trial, and provisioning — from requirements through delivery and measurement
Define and manage implementation plans for how new product offerings will be quoted and presented in-product - identifying key deal business rules and coordinating with internal data teams to set pricing and revenue recognition definitions in our product master
Identify and implement opportunities for improvement in current deal desk and provisioning processes in our Salesforce platform
Own the administration of our Salesforce CPQ platform
Improve conversion across the self-serve funnel, and work with Business Operations so that what sales quotes and closes provisions correctly without manual intervention
Own the technical product requirements for in-product payment processing
Deliver the product capabilities Business Operations and Finance need for renewals, downgrades, dunning, collections, and deprovisioning