Technical Product Management Consultant

Truist•Raleigh, NC

About The Position

The Technical Product Management Consultant plans, defines, delivers, and assesses products and services for Truist’s Infrastructure Automation & AI product line. The role treats the infrastructure platform as a product and infrastructure domain teams and application owners as customers whose experience matters. It works across Enterprise Architecture, Platform Engineering, Risk, Cybersecurity, Change and Release Management, Demand and Capacity, and infrastructure engineering domains to align on outcomes, address process gaps, and connect efforts from demand through delivery. The consultant brings product management discipline to a platform engineering organization by leading discovery with current users, shaping a roadmap that balances foundational platform and governance investments with customer value, and establishing trusted portfolio data to report progress. The role drives adoption as well as delivery, helping teams move from manual, person-dependent processes toward governed, automation-first practices. Success requires building trust with teams outside the role’s direct authority, translating between engineering details and executive priorities, and understanding how work is performed.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business, a related field, or equivalent education, training, and work-related experience.
At least 5 years of professional experience in technical product management.
Familiarity with regulatory and compliance standards relevant to technology products.
Experience managing and supporting technical products or services.

Nice To Haves

Experience in financial services delivering technology products under regulatory oversight, change management controls, and audit evidence requirements.
Experience managing an internal platform or developer-facing product, such as infrastructure automation, private or public cloud services, or an internal developer portal.
Working knowledge of infrastructure automation and orchestration tools such as Terraform, Ansible, and GitLab CI/CD pipelines, sufficient to decompose work with engineers and weigh technical trade-offs.
Strong experience with agile methodologies and enterprise product management tools such as Rally, including using the portfolio tool as the authoritative source for roadmap, progress, and value reporting.
Experience with discovery and improvement methods such as Design Thinking, Value Stream Mapping, and Jobs To Be Done, and conducting sessions with technology domains across compute, network, storage, and middleware.

Responsibilities

Instruct the end-to-end delivery and performance of technology services or products, ensuring high customer satisfaction and service quality.
Define and execute product scope, features, and pricing based on market analysis and organizational objectives.
Collaborate with engineering, architecture, analytics, and other teams to drive product development and innovation.
Assess market feedback and technology trends and recommend product enhancements.
Implement service improvement plans to optimize product functionality and user experience.
Plan and organize product launches, updates, and lifecycle activities to meet business goals.
Monitor product performance metrics and recommend adjustments to strategies to achieve financial and operational targets.
Coordinate with stakeholders to align product strategies with overall business objectives.
Provide technical guidance and direction to lower-level technical professionals.
Ensure compliance with regulatory requirements and internal technology standards.
Lead product discovery, shape a roadmap, and establish portfolio data for tracking progress.
Drive adoption of governed, automation-first processes.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division